
Technology Support Specialist
5 days ago
Our organisation strives to foster connections with pets and animals, inspiring us to be better in our careers and everyday life.
This role plays a vital part in providing seamless technology experiences for all employees by collaborating with teams to resolve IT issues.
Your contributions will have a direct impact on Pets, People, and the Planet.
Key Responsibilities- Provide telephone and remote IT support to colleagues.
- Respond to support requests via the Helpdesk system.
- Assist in new setup and provide occasional travel support.
- Maintain accurate documentation.
We offer:
- A supportive work environment.
- Opportunities for growth and development within the company.
- A comprehensive benefits package including free mental health support services, exclusive access to Workplace Banking, and more.
- Experience in a support/call centre environment.
- Knowledge of Microsoft Windows, Active Directory, and Office 365.
- Basic understanding of LAN/WAN technologies.
- Excellent communication skills, both oral and written.
- Strong attention to detail and resourcefulness.
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