Client Services

4 days ago

Sydney CBD, New South Wales, Australia Centrestone Jewellery Insurance Full time $60,000 - $80,000 per year

Are you a customer service or sales professional looking to build your career in business or insurance?
Join a fast growing insurance company recognised for its high standards in client service and collaborative team environment.

About Us

We are one of Australia's fastest-growing insurance providers, specialising in jewellery and high-value personal items. Our business is built on trust, transparency, and exceptional service. With a boutique structure and a national client base, we offer a unique environment where talented individuals can gain broad exposure and make a real impact.

The Role

We are seeking a bright and capable Client Services & Business Operations Associate to join our small Sydney-based team. This role is ideal for someone who is eager to grow in a professional setting, take ownership of their work, and develop a career in insurance, customer experience, or business operations.

In this role, you'll be a key contributor to both customer facing and internal operational functions.

You'll have the opportunity to work directly with leadership and industry partners while delivering premium service to our clients.

Key Responsibilities:

  • Provide responsive and professional service to clients via phone, email, and online channels.

  • Manage new and existing customer enquiries, policies, and supplier relationships.

  • Support the sales and claims process with accuracy and attention to detail.

  • Maintain and improve internal systems, data entry processes, and communications templates.

  • Collaborate on operational projects to enhance efficiency and support business growth.

What We're Looking For

This is a broad and evolving role, best suited to someone who is proactive, curious, and detail-oriented. You enjoy problem-solving, take pride in clear and thoughtful communication, and want to grow your professional skills in a supportive environment.

About you:

  • A university degree in Business, Commerce, Communications, or a related field is preferred – however, candidates with equivalent professional experience in the jewellery industry, insurance or business operations role are also encouraged to apply.

  • Strong written and verbal communication skills – you express ideas clearly and confidently.

  • Excellent attention to detail and organisational skills.

  • A team player who can also work independently and take initiative.

  • Eagerness to learn and contribute to a growing, high-performing company.

Preferred Experience (not essential):

  • Experience in a client service, administration, or office-based environment.

  • Background or interest in insurance, finance, luxury retail, jewellery, or professional services.

  • Familiarity with CRM systems or cloud-based tools (e.g. HubSpot, Xero).

What We Offer

  • A meaningful career opportunity with exposure to many facets of the insurance business.

  • A supportive and collaborative team environment with mentoring and professional development.

  • A modern, centrally located office (Circular Quay – easy access to trains, buses and ferries).

  • Competitive salary and flexibility with working hours.

  • Ongoing training, including support for industry accreditation or insurance qualifications.

How to Apply

To apply, please submit your CV along with a short cover letter outlining:

  • Why this role interests you, and

  • What skills or experience you bring to the team.

We look forward to hearing from you.

  • Client Services Administrator

    4 days ago

    Sydney CBD, New South Wales, Australia Fiducian Financial Services Full time $60,000 - $80,000 per year

    Are you a detail-oriented and highly organised professional? Do you thrive in a fast-paced environment and possess exceptional communication skills? If so, we have an exciting opportunity for you to join our team as a Client Services Administrator. About the Role In this role, you will be responsible for efficiently processing and completing all...

  • Client Services Consultant

    4 days ago

    Sydney CBD, New South Wales, Australia InvestSMART Group Limited Full time $60,000 - $80,000 per year

    Managed Funds & Client Services Consultant Work for a leading financial services company. InvestSMART Group Ltd has a position available for a Client Services Consultant. About the business and the role: InvestSMART is a growing business in the fintech space and is looking for a talented client services consultant to join the team in its Sydney CBD office....

  • Client Services Analyst

    4 weeks ago

    Sydney CBD, New South Wales, Australia Robert Walters Full time

    A leading investment management firm with a strong presence in Sydney, Melbourne, and Denver is seeking a Client Service Analyst to join their highly regarded client service team. This is an exceptional opportunity for you to become part of a company that places performance and client satisfaction at the heart of its operations, managing significant funds...

  • Client Services Manager

    4 days ago

    Sydney CBD, New South Wales, Australia Pickwick Group Full time $60,000 - $80,000 per year

    About the role Pickwick Group has a great opportunity for an experienced Client Services Manager to join our Sydney Operations team to oversee a local Government contract portfolio. The primary responsibility of the Client Services Manager (CSM) will be to maintain and manage the relationship with the client, supervisors and cleaners on our client sites. As...

  • Client Services

    2 days ago

    Sydney, New South Wales, Australia Rm Super Services Full time

    Job Title: Client Services & Office Manager - Cleaning ServicesLocation: Campbelltown, Camden and WollondillyHours: Casual to Part-Time (5 days/week, approx. 4-5 hours/day)Potential to Grow: Opportunity to transition into a Full-Time role as the business expandsAbout UsRM Super Services is a growing and reputable cleaning company dedicated to delivering...

  • Client Service Manager

    4 days ago

    Sydney, New South Wales, Australia Killara Services Full time $80,000 - $120,000 per year

    WE STRIVE TO ACHIEVE THE HIGHEST STANDARDS ACROSS SAFETY, QUALITY AND ENVIRONMENTAs a member of the of the Killara Services team, you will have the opportunity to work with a supportive and friendly group of professionals who take pride in their work.We are a leading provider of facility services, committed to provider better experiences and better outcomes...

  • Client Services Officer

    1 day ago

    Sydney, New South Wales, Australia Australian Laboratory Services Full time

    Competitive salary- Development opportunities- Onsite parking and great facilitiesALS provides a broad range of testing and analytical services to a wide variety of end markets and industries around the globe. We continue to remain at the forefront of the testing services industry, building an enviable reputation. The Food and Pharmaceutical Division...

  • Client Services Officer

    11 hours ago

    Sydney, New South Wales, Australia Australian Laboratory Services Full time

    Onsite parking- Competitive salary- Training and support provided**About ALS**ALS provides a broad range of testing and analytical services to a wide variety of end markets and industries around the globe. We continue to remain at the forefront of the testing services industry, building an enviable reputation. The Food and Pharmaceutical Division operates a...

  • Client Services Specialist

    5 days ago

    Sydney, New South Wales, Australia Ubs Financial Services Full time

    Are you customer-centric focused with a great track record of resolving enquiries?Do you use innovative approaches to identify and address client needs?We're looking for an ETD & PB Client Middle Office (CMO) Specialist to:• Provide excellent client service to ETD (Exchange Traded Derivatives) and Prime Brokerage (PB) clients by monitoring, investigating,...

  • Client Services Specialist

    6 days ago

    Sydney, New South Wales, Australia Ubs Financial Services Full time

    ?partnerid=25008&siteid=5012&PageType=JobDetails&jobid=324111Are you customer-centric focused with a great track record of resolving enquiries?Do you use innovative approaches to identify and address client needs?We're looking for an ETD & PB Client Middle Office (CMO) Specialist to:• Provide excellent client service to ETD (Exchange Traded Derivatives)...