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Ecommerce and Buying Assistant

2 weeks ago

Perth, Western Australia Empire Home Full time $60,000 - $80,000 per year
Ecommerce & Buying Assistant

Location: Bibra Lake, Perth WA (In-office)

Employment Type: Full-Time

Reports to: Primary Buyer & Ecommerce Manager

Role Purpose

The Buying and Ecom Assistant supports both the Buying and Ecommerce teams to ensure a smooth flow of products from supplier to store, warehouse, and online. This role is responsible for accurate product data management, order fulfilment coordination, online merchandising, and maintaining clear communication between departments to ensure product availability and a seamless customer experience.

Key Responsibilities
Buying Support
  • Process purchase orders accurately and in a timely manner.
  • Maintain and update incoming delivery schedules and stock arrival boards in Google Drive.
  • Liaise with suppliers to confirm order status, delivery dates, and resolve basic issues.
  • Communicate delivery timelines, product training needs, and availability updates to retail and ecommerce teams via written and visual briefs (Canva).
  • Support the Buyer with administrative tasks, sample chasing, and range documentation.
  • Maintain buy file on a daily basis.
Ecommerce Operations
  • Upload new products to Shopify (images, descriptions, pricing) using supplier data.
  • Merchandise online collections and coordinate promotions.
  • Maintain online stock, product details, and pricing accuracy.
  • Assist with customer service enquiries and basic reporting.
Logistics & Order Fulfilment
  • Pick, pack, and dispatch online orders with care and efficiency.
  • Coordinate with warehouse on delivery allocations and replenishments.
  • Assist with product photoshoot preparation, styling, and scheduling.
Skills & Experience
  • Experience in ecommerce, retail buying, warehousing, or admin (preferred).
  • Advanced Excel and Google Sheets skills; comfortable with Shopify and Canva.
  • Strong organisational and communication skills.
  • Attention to detail and accuracy in data management.
  • Proactive problem-ss.
  • Interest in interiors, design, or retail presentation.
Benefits
  • Career growth opportunities across buying and ecommerce.
  • Staff discounts.
  • Exposure to multiple areas of the business and cross-team collaboration.
  • Supportive, creative working culture.

Please send a cover letter and your CV to

Please note if you application is unsuccessful during the screening phase we are unfortunately not able to reply to all applicants but we wish you the best of luck