Competencies & Compliance Coordinator

North Western Program Alliance (NWPA) consists of four Alliance partners – John Holland, KBR, MTM, V/Line and the client (LXRP), working together as one team to achieve shared goals.  

Since 2017, NWPA has had a proven track record with the successful delivery of eight level crossing removal projects (17 LX) and several 
premium stations, with three projects currently in delivery and two in development phase. 

We're proud to make a real difference to the lives of people on our program of works and in the communities in which we operate. Our values are Care, Excellence, Creativity and Empowerment.  

We are looking for a Competencies and Compliance Coordinator to join us. 

A pivotal role for NWPA, the Competencies and Compliance Coordinator supports the North Western Program Alliance's onboarding framework for all persons prior to working on any project site.  

The role will act as the main point of contact for all Rail Operator competency and contractor onboarding queries within North Western Program Alliance (NWPA). This role also conducts compliance monitoring and reporting, performance measures gathering, and the development of fit-for-purpose processes and systems as required. The Rail Industry Worker (RIW) system is the current competency management platform in use at NWPA.  

•    Responsible for operating and maintaining the Competencies framework as a whole for the Alliance.

•    Advise on measures to ensure contractor onboarding processes are in place & fit-for-purpose.

•    Complete routine checks on the status of competency (RIW) compliance for Alliance staff & contractors.

•    Work with other Non-Owner Participants (NOPs) on all RIW and induction matters.

•    Engage with stakeholders to resolve queries relating to RIW and assist with troubleshooting.

•    Work with HS Administrators and Safety Trainees to report data in Power BI on a regular basis.

•    Work with the NWPA People team on training and induction matters.

•    Complete regular site visits and liaise with project personnel on RIW requirements to ensure spot check site audits are undertaken and discussed with site supervision.

•    Generate performance information for lead and lag metrics.

•    Prepare a range of regular reports and updates. 

•    Undertake quality review of site inspection reports, providing identified feedback to Alliance Health & Safety Manager.

•    Maintain an in-depth knowledge of RIW information and communicate any potential changes to RIW requirements in a timely manner.

•    Examine system processes to identify opportunities for innovation and enhancement.

•    Develop and maintain strong working relationships with project and employer stakeholders.

•    Support and partner with project-specific staff during times of peak resource demand (such as occupations).

•    Lead the development of competency system improvement for the Alliance.

•    Liaise with other project H&S stakeholders to share learnings and improvement opportunities relating to RIW.

•    Support project staff in subcontractor management activities. 

•    Consult with stakeholders to identify opportunities for efficiencies and streamlining the RIW and induction processes.

•    Maintain an excellent working knowledge of John Holland Health & Safety documentation.

•    Perform all duties in accordance with John Holland policies, processes, systems and procedures.

•    Demonstrated administration experience preferably in the construction or rail industry

•    Demonstrated experience with data management and process-driven activities, with a commitment to accuracy and efficiency 

•    Proficient knowledge of Microsoft Office Suite

•    Basic knowledge and understanding of accounts, data and administrative management practices

•    Strong written and verbal communication skills 

•    Enjoy working in a team environment and building strong interpersonal relationships, while supporting multiple sites/teams

•    Work well under pressure and excellent organisational and time management skills

•    Ability to travel to multiple sites across metro Melbourne

•    You need to be able to meet any requirements which are necessary to safely perform your role

Your success is reflected in ours, so we're committed to being an employer of choice. We pride ourselves on having a diverse and inclusive workplace, as we understand that different perspectives and ideas are critical to our long-term success.

We want you to be with us for the long term, so providing you with rich career experiences and ongoing development is our priority.

We're about connecting your sense of purpose to ours. We understand that your career is one of the biggest ways to have an impact on the world. We also believe in supporting you as a whole person, not just an employee.

We reward and support our people in so many ways. This starts with being flexible about how different people like to work. From generous leave policies to wellbeing and relationship support, your needs sit at the heart of our employee benefits.

Competitive remuneration with salary continuance, and salary sacrifice options.

Great leave benefits including 18 weeks paid parental leave with super and up to an extra 18 weeks of super paid on further periods of unpaid parental leave, multicultural leave exchange and two extra days to prioritise your wellbeing.

Career progression underpinned by our exciting pipeline of work means you'll have the opportunity to work on iconic projects that are shaping cities and communities.

Learning and development opportunities where you'll have access to emerging talent programs, building your career through clear career pathways, plus technical and leadership training and development opportunities.

Inclusion, diversity and equity is part of how we work. We want everyone at John Holland to feel that they belong – that's why we're working hard every day to foster a more inclusive culture, backed by a business-wide inclusion strategy to bring about meaningful change. We've also got active employee resource groups that support our commitments including those around gender equality and reconciliation.

Flexible working that works for you as we know flexibility means different things to different people. Whether it's flexi-hours, flexi-parenting, flexi-leave, flexi-shifts or flexi-work, we're committed to helping our people work flexibly.