Principal Client Relationship Manager

About WATC

As the State's central financial services provider, WATC partner with government entities to achieve sound financial management outcomes, while providing investors with secure and sustainable opportunities.

WATC cares about the financial health of Western Australia's public sector agencies and provides a comprehensive range of corporate finance products covering borrowing, investing, foreign exchange, treasury management and advisory services. You can find out more about the organisation including WATC's purpose, history and key activities by visiting the About Us tab on WATC's website.

WATC are recruiting for a number of positions across our organisation. To see all current vacancies they have available visit the WATC Careers page.

The Opportunity

Reporting to the Head of Corporate Treasury Services within the Client Services division, this dynamic role offers a unique opportunity to shape and strengthen WATC's client relationships. You will be responsible for managing a portfolio of key clients while driving strategic initiatives to grow WATC's client base and enhance their suite of financial products and services.

As the primary liaison between WATC and its clients, you will play a critical role in delivering tailored financial solutions that align with each client's business objectives. The ability to adapt communications to suit the audience is critical to the role, as it entails conveying complex financial concepts to stakeholders with varying levels of financial expertise.

You will also lead the development and implementation of strategies to manage complex financial risks—including interest rate, credit, foreign exchange, and commodity risks—supporting clients in making sound, forward-thinking financial decisions in relation to a key projects, such as infrastructure / transport / energy / sustainability.

Key deliverables of this role include (but are not limited to):

• Overseeing the delivery of WATC's financial product and service offering including transactional and financial risk management advisory services.
• Identifying and implementing strategic initiatives that support improved financial outcomes for clients and the WA public sector more broadly, either directly through WATC's product and service offering or indirectly through sharing our knowledge, expertise and strategic relationships.
• Providing leadership within the Corporate Treasury Services business unit and building skills and capabilities across the team by coaching and mentoring.
• Managing a small team to provide high quality service to a portfolio of clients.

About You

This role is at the forefront of providing financial solutions for the benefit of the Western Australian public sector and would suit an individual with significant experience working in a client relationship management role within the finance / banking sector.  Demonstrated experience and understanding of financial products, particularly debt and investment products, is preferred.  Experience with the management of foreign exchange and commodities risk would also be advantageous.

The ability to adapt communications to suit the audience is critical to the role, as it entails conveying complex financial concepts to stakeholders with varying levels of financial expertise. Further, the[LB1] [RS2]  ability to influence, motivate, and persuade others through effective communication, strategic planning, and management skills are very important.

Additional key criteria include:

• Well-developed knowledge of financial risk management principles and concepts;
• Well-developed analytical skills, specifically in relation to financial analysis;
• Well-developed client relationship management skills with a focus on customer service delivery;
• Well-developed leadership, coaching/mentoring skills;
• Sound knowledge of the financial markets environment and financial instruments;
• Sound knowledge of the public sector framework and operating environment.
• Adaptability and ability to adjust to new conditions or priorities and effectively handle change or uncertainty; and
• Willingness to participate in a flexible work environment that facilitates productive working relationships.

WATC Values

WATC values shape our behaviours and define how we relate to each other, our clients and our community:

Integrity – We are open, honest and accountable; we adhere to the highest professional and ethical standards.  We honour our promises.

Partnership – We work collaboratively with our stakeholders and colleagues towards achieving successful outcomes.

Adaptability – We challenge ourselves to think creatively and to continuously improve.

Achievement – We are engaged and focused on delivering valued outcomes for WA.

Leadership – We use our knowledge and experience to contribute to the long term benefit of WA.

Employee Benefits

WATC offer a range of benefits beyond remuneration that include:

• Flexible work arrangements:
• Excellent work / life balance;
• Working from home options and flexible start and finish times; and
• Compressed work schedules and part time work opportunities.
• Health and wellbeing focus:
• Calendar of a range of wellbeing initiatives;
• Two wellbeing days annually; and
• Discounted health insurance.
• Generous personal leave;
• 12.5 days personal leave per year;
• Up to 12 weeks paid parental leave (on top of government paid parental leave scheme); and
• Access to purchase additional leave.
• Diverse, inclusive and supportive work environment:
• Strong organisational focus on diversity and inclusion;
• A range of staff initiatives to drive First Nations awareness and support women in finance; and
• A reward and recognition program.
• Professional development opportunities:
• Training courses;
• Professional memberships; and
• Structured learning opportunities.
• Newly refurbished offices:
• Sit-stand desks and personal lockers;
• Free gym access and fitness classes in the building; and
• Excellent end of trip facilities.

To find out more about the benefits of working at WATC, visit their Careers page.

How to Apply

WATC recruitment and selection process includes a variety of assessment tools that might include behavioural and cognitive surveys, technical skill activities, reference checks and verification of Australian working rights.

Only candidates with unrestricted working rights in Australia will be considered.

WATC are committed to employing highly skilled people, with diverse backgrounds and experiences and embrace diversity of all kinds including supporting Women In STEM.

For further information please contact Denise Wetherall, Beilby Downing Teal on or or click the link to download a copy of the Application Information Pack.

Please apply online at by submitting a cover letter and resume (Word or PDF format) and quoting reference number

Please note that applications will be assessed as they are submitted, so prompt submissions are encouraged.

It is anticipated that interviews will be held on Friday 17 October 2025 for shortlisted candidates.