Phone and PC Tech – Experience Required

Trying to get your foot in the door with IT? Why not join this leading 15-store tech company.

• Generous salary, bonuses plus get to put your tech skills on display. $50,000 - $85,000 OTE – Spend your time on what you do best. Fix all sorts of tech from phones, tablets, PC's and more.
• Fast-growing business with excellent career potential - We are growing at more than 20% every year and our preferred promotions are always from within.
• Grow your expertise – Develop your skills via our induction boot camp, an annual top performer retreat, online courses, and nationally recognised training programmes. Beyond training, we offer monthly goal coaching, peer mentoring, and fun team events with burgers and beer to help you reach your full potential.
• We support you with streamlined business systems – Our constantly evolving in-house management software, a comprehensive 16-step sales process, and operating best practice systems are all designed to enhance experiences and reduce admin.
• Have a voice and contribute to the strategic direction of the company –Many of our best innovations have come from our team's input.
• Buy cheap tech products – your team discount gives you cost-plus pricing on any stock we carry.
• Give back to the community – through initiatives such as Rotary's Teacher In A Box Program we provide resources and support for less fortunate members of society.

About King IT

From our inception as a modest two-person operation in 2015, King IT has swiftly expanded to boast 15 outlets in top-tier shopping centres. With stores across Coomera, Carindale, Caloundra, Kawana, Maroochydore, Nambour, Hervey Bay, Bundaberg, Rockhampton, Tweed, Morayfield, Bateau Bay, Robina and Cairns, our vision is 25 stores by 2027.

We've served over 100,000 Australians and our approach is unique - we don't just fix tech issues—we integrate a human touch with technology. Our solutions are designed to deliver not just functionality but also social and emotional benefits, carefully tailored to the individual needs and life stages of our customers. This is supported by a comprehensive 16-step training program that ensures customers' unique needs are met, plus bespoke fully integrated software to streamline back-of-house processes.

None of this would have been possible without our amazing people. Like Dan, who started as a retail salesperson and is now our General Manager. As we are a fast-growing company and prefer to promote from within, we are looking to employ talented people who want to grow and share in our success, over the long term.

We use our tech expertise for global good too. In collaboration with DV Safe Phone, we gather and donate old phones to support victims of domestic violence. Similarly, through Rotary's Teacher In A Box program, we recycle old laptops and contribute financially to provide educational resources to underprivileged countries.We're committed to lessening the environmental impact of technology as well. By offering excellent refurbished products at budget-friendly prices and providing reliable tech services, we extend the lifespan of people's technology devices.

About The Role

Reporting directly to the Store Manager, we are looking for achievers, with a genuine interest in IT, to become a King IT technologist. You are an intelligent, innovative self-starter who can deliver custom tech solutions that genuinely improve lives, build effective long-term customer relationships; and generate solid sales growth.

Yet we're not looking for just an IT person but someone with innate social skills too. You'll engage deeply with customers, understanding their needs and crafting high-margin deals that lead to successful business outcomes. We'll give you intensive training in sales, people handling, negotiation and problem-solving to support you and reward you with generous commissions and bonuses. You'll have lots of autonomy too as you build your client base, and tailor-make your solutions. In essence, it's like you're running your own business within our business, using our bespoke systems as support.

You'll have a voice too. As a fast-growing business, we're always looking to you to innovate so you'll have the opportunity to grow professionally, influence our product offerings, and lead community initiatives that make technology accessible and meaningful to all. As an employer, we pride ourselves on our positive corporate culture and encourage applications from a diverse range of candidates. You may be the tech expert in your family searching for a career change or an IT graduate looking for a dynamic, varied role (put in your 2 faves). Regardless of circumstances, this is a fantastic opportunity for those who have excelled in the past and are looking for a significant, long-term role, with a fast-growing company.

To be successful in this role, you will need:

• Demonstrated past achievement in academic, personal or professional endeavours.
• IT know-how – You might be able to set up your new phone, or be your family's go-to IT support - we train the rest
• Past sales experience is desirable – or we can train you if you have a genuine interest in sales and a determination to succeed.
• Good job tenure in previous roles.
• Demonstrated ability to apply expertise to solve problems, on time and on budget.
• Proven ability to work harmoniously, both one-on-one and collaboratively as part of a team in past roles.
• Excellent verbal and written communication and a track record of using your interpersonal skills to build effective relationships.
• A demonstrated commitment to continual improvement, innovation and learning.