
Technical Support Engineer
3 days ago
Company Description
Established in 2016, Tech Source Managed Services is an outsourcing company specializing in major IT projects and operational support for leading organizations. We efficiently manage record maintenance and provide comprehensive IT solutions to help our clients succeed. Our team is dedicated to delivering high-quality services and ensuring smooth operations for our clients.
Role Description
This is a part-time on-site role for a Technical Support Engineer located in Camooweal,
SINGLETON, MORANBAH, EMERALD
QLD. The Technical Support Engineer will be responsible for providing technical support, troubleshooting issues, analyzing problems, and delivering exceptional customer support. The role involves diagnosing and resolving technical issues, assisting customers with their inquiries, and maintaining a high level of customer service and satisfaction.
Qualifications
- Technical Support and Troubleshooting skills
- Strong Analytical Skills
- Customer Support and Customer Service skills
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Relevant technical certifications and experience
- Experience in the IT industry is a plus
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