Receptionist
6 days ago
Join Our Team at Berry Lane Hair
Receptionist
January 2026
Are you the warm, organised, bubbly person we've been searching for?
Berry Lane Hair is looking for an exceptional Receptionist who will be the very first smile our clients see when they walk through our doors. This isn't just a reception role – you'll be the heartbeat of our salon, creating memorable experiences and capturing the magic that happens here every day.
About the Role
As our Receptionist, you'll be responsible for:
Client Experience
– Greeting our wonderful clients with genuine warmth and enthusiasm
– Managing their journey from arrival through to departure
– Anticipating needs and going above and beyond to exceed expectations
– Creating that special Berry Lane welcome that keeps clients coming back
Content Creation
– Capturing the energy and artistry of our salon through photos and video
– Documenting transformations, team moments, and the Berry Lane vibe
– Helping our marketing team bring our salon to life across social media and marketing
Day-to-Day Operations
– Managing bookings and salon flow with ease
– Keeping the salon immaculate and inviting
– Handling enquiries with professionalism and care
– Using your initiative to solve problems before they arise
Who You Are
You're someone who:
– Radiates positive energy and brings joy to every interaction
– Is naturally organised and punctual – you thrive on structure
– Has exceptional customer service skills and genuinely loves people
– Takes initiative without being asked – you see what needs doing and do it
– Is reliable and professional while keeping things warm and personable
– Has an eye for content and understands visual storytelling
– Is adaptable and calm under pressure
– Goes above and beyond as standard, not as extra
What We're Looking For
– Proven customer service experience
– Strong organisational and time management skills
– Comfortable with technology and social media platforms
– Basic photography/video skills (or eagerness to learn)
– Excellent communication skills
– Professional presentation
– Genuine enthusiasm for the beauty and hair industry
Bonus Points:
– Experience in a salon or beauty environment
– Content creation or social media experience
– Coffee-making skills (because our looooooove coffee)
Why Berry Lane?
Join a team that values creativity, excellence, and genuine care for our clients. You'll be part of a vibrant salon where every day brings new opportunities to make someone's day better and capture beautiful moments.
Ready to Join the Berry Lane Team?
If you're the organised, creative, people-loving professional we're looking for, we'd love to hear from you
Applications close: 26th December 2025
Position starts: January 2026
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