Local Service Manager

1 week ago

Melbourne, Victoria, Australia Rentokil Initial Full time $80,000 - $120,000 per year

Join our team and use your engaging leadership style to lead a team of service people to delivery high-quality service to our clients.

  • Your chance to join a market-leading organisation
  • Work within an experienced, supportive, and collaborative team environment
  • Great package, onsite parking, and easy-to-reach location

Rentokil Initial has a great opportunity for a Local Service Manager to join the Melbourne team. You will use your collaborative and engaging leadership style to take on the responsibility to coach, mentor, and lead a team of service people to consistently deliver a high quality of service to our customers and encourage growth in our sales.

Responsibilities in this role include:

  • Coach, mentor and train the Hygiene Service Team to achieve targets.
  • Monitor and review service productivity rates, seek improvement and continually improve productivity, year on year.
  • Implement the regional annual operational plan.
  • Conduct regular quality audits of specified client base and premises.
  • Ensure company service practices are met and identify opportunities to improve service standards.
  • Ensure service efficiency is optimised through tools and technology available.
  • Ensure the team's company vehicles are maintained in a safe, reliable, and clean condition.
  • Proactively resolve customers' issues.
  • Develop and maintain long-term customer relationships.

It is expected that the successful candidate will have:

  • 2 or more years in a similar services role
  • 2 or more years experience within a management role with a services or operations background
  • Experienced in implementing Worksite safety initiatives, dispute resolution, and regular reporting to higher management
  • High-level communications and commercial experience
  • The drive to lead by example to set a high standard of customer service

If this sounds like the opportunity you've been looking for to take your career to the next level, click the APPLY button now to submit your resume.

About us

At Rentokil Initial, we are proud to be the global expert in pest, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day.

From washrooms, to aged care homes, to office plantscaping and classrooms – we are there, ready, bursting with passion and pride to make a positive difference for our customers and communities.

We operate three brands: Rentokil Pest Control, Initial Hygiene and Ambius Indoor Plants. Our parent company, Rentokil Initial plc, employs more than 56,000 people across more than 80 countries, supporting over 5 million customers.

  • Local Service Manager

    3 days ago

    Melbourne, Victoria, Australia Rentokil Initial Full time

    Join our team and use your engaging leadership style to lead a team of service people to delivery high-quality service to our clients.Your chance to join a market-leading organisationWork within an experienced, supportive, and collaborative team environmentGreat package, onsite parking, and easy-to-reach locationRentokil Initial has a great opportunity for...

  • Lead Local Trial Manager

    3 weeks ago

    Melbourne, Victoria, Australia Johnson & Johnson Innovative Medicine Full time

    Join to apply for the Lead Local Trial Manager role at Johnson & Johnson Innovative Medicine1 day ago Be among the first 25 applicantsJoin to apply for the Lead Local Trial Manager role at Johnson & Johnson Innovative MedicineGet AI-powered advice on this job and more exclusive features.At Johnson & Johnson,we believe health is everything. Our strength in...

  • Local Area Marketing Manager

    1 hour ago

    Melbourne, Victoria, Australia beBeeMarketing Full time $80,000 - $120,000

    Job DescriptionWe are seeking an experienced Marketing leader to join our team. The successful candidate will collaborate with various departments to lead local area marketing support for store partners.This role involves helping the team create consistent decision-making, standardized workflows, and repeatable plans for store launches, changes, and local...

  • Local Host

    3 weeks ago

    Melbourne, Victoria, Australia Veriu Full time

    We are Veriu Group (pronounced 'Very You')Our brands come from humble beginnings and a passion for connecting travellers to the local authenticity of a location.We aim to bring people together in new ways, to create lifelong travel memories that can't be found in a guidebook, and to help people discover the true experience of a place.Through our...

  • Local Business Banker

    1 day ago

    Melbourne, Victoria, Australia Westpac Full time

    Join to apply for the Local Business Banker role at Westpac3 days ago Be among the first 25 applicantsJoin to apply for the Local Business Banker role at WestpacCreate your best future and join Westpac as a Local Business BankerMaximise on your networking and relationship management skillsBe part of our customer obsessed journeyRole based out of Moonee Ponds...

  • Local Business Banker

    3 days ago

    Melbourne, Victoria, Australia Westpac Group Full time

    Create your best future and join Westpac as a Local Business BankerMaximise on your networking and relationship management skillsBe part of our customer obsessed journeyRole based out of Moonee Ponds branch.What's the role?Our Local Business Bankers build, acquire and maintain standout relationships with Small Business customers, working closely with...

  • Local Host

    4 weeks ago

    Melbourne, Victoria, Australia Veriu Group | Veriu Hotels & Suites | Punthill Apartment Hotels Full time

    2 weeks ago Be among the first 25 applicantsIntroduction:We are Veriu Group (pronounced 'Very You')Our brands come from humble beginnings and a passion for connecting travellers to the local authenticity of a location. We aim to bring people together in new ways, to create lifelong travel memories that can't be found in a guidebook, and to help people...

  • Local Area Marketing Associate

    3 weeks ago

    Melbourne, Victoria, Australia Levande Pty Full time

    Posted Monday 2 June 2025 at 2:00 pm | Expires Tuesday 17 June 2025 at 1:59 pm Bring community marketing to life at one of Australia's leading retirement living providers At Levande , we believe retirement is something to look forward to.We're creating vibrant communities that support independence, connection and wellbeing, and marketing plays a key role in...

  • Local Business Banker

    2 days ago

    Melbourne, Victoria, Australia Westpac Group Full time

    Create your best future and join Westpac as a Local Business BankerMaximise on your networking and relationship management skillsBe part of our customer obsessed journeyRole based out of Moonee Ponds branch.What's the role?Our Local Business Bankers build, acquire and maintain standout relationships with Small Business customers, working closely with...

  • Local Laws Leadership Opportunity

    1 day ago

    Melbourne, Victoria, Australia beBeeLeadership Full time $92,760 - $101,125

    Job Title: Local Laws Leadership Opportunity">This role offers a unique chance to guide and inspire a high-performing team. As a trusted leader, you will set clear direction, provide coaching and development, and empower your team to deliver exceptional outcomes for the community.">You will lead the team in delivering effective and efficient service across...