Store Manager

3 days ago

Lyndhurst VIC, Australia Schnitz Full time $60,000 - $90,000 per year

Schnitz Marriott water.

Operational Management

  • Oversee daily store operations to ensure the restaurant runs smoothly.
  • Ensure food safety, cleanliness, and hygiene standards are met at all times.
  • Manage opening and closing procedures.
  • Monitor stock levels and place orders with suppliers when needed.

  • Maintain equipment and ensure the store meets Schnitz brand standards.

  • Team Leadership

  • Recruit, train, and develop team members (including shift leaders and crew).

  • Create staff rosters and manage shift coverage.
  • Lead, motivate, and support the team to ensure high performance.
  • Conduct performance reviews and provide feedback.

  • Handle staff issues, conflicts, or disciplinary actions as needed.

  • Customer Service

  • Ensure all customers receive high-quality food and outstanding service.

  • Address customer complaints or concerns promptly and professionally.

  • Create a welcoming and positive environment for guests.

  • Financial Management

  • Achieve sales targets and manage the store's budget.

  • Monitor daily, weekly, and monthly sales reports.
  • Control labor costs and food wastage.

  • Handle cash management, banking, and end-of-day reconciliations.

  • Compliance & Safety

  • Ensure compliance with company policies and procedures.

  • Adhere to local laws related to health, safety, and food handling.

  • Conduct regular audits (e.g., cleanliness, food safety, inventory).

  • Brand Representation

  • Uphold Schnitz's brand values, customer promise, and product standards.

  • Support marketing promotions and local store marketing efforts.
  • Train staff to deliver the "Schnitz experience" to every guest.
  • Key Skills & Qualities
  • Leadership and people management
  • Excellent communication and interpersonal skills
  • Problem-solving and decision-making ability
  • Financial acumen
  • Time management and multitasking
  • Customer-first mindset
  • High attention to detail.

Job Type: Full-time

Pay: $50,000.00 – $75,000.00 per year

Work Location: In person

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