Retail Manager

Retail Manager – Lyndhurst VIC

Kogan People Solutions, recruiters, are working with a franchisee of a fast-food store to recruit their new star Retail Manager, who will be at the heart of retail operations and responsible for managing the store.

• Interested in a career in food retail sales?
• Passionate about customer service?
• Looking to work in a leading national franchise?

Read on

Location – Lyndhurst VIC

Tenure: Full-time and ongoing.

Salary – negotiable in the range $75k to $85k plus superannuation per annum

The duties and responsibilities of the position will include:

• Recruitment/induction and training/development of employees in line with the Franchisor brand's training requirements – you will lead by example
• Creating and managing the staff schedule.
• Checking in deliveries, order matching and daily banking.
• Prepare required paperwork in relation to stock and sales. Prepare employee pay and timesheets.
• Manage cash balances and minimise wastage.
• Ensure 100% compliance in accordance with Franchisor and local Council guidelines (especially health and safety).
• Perform inventory management and stock control including weekly stock take and reports.
• Analyse the Weekly Sales & Inventory Report to improve the business.
• Direct and undertake housekeeping activities such as maintaining store cleanliness and presentation.
• Implement in store marketing material and POP in line with campaigns.
• Ensure safety procedures are followed to prevent injury.
• Provide a safe work environment for employees and customers.
• Promote and encourage a high level of customer service amongst employees.
• Handle unresolved and/or escalated customer complaints.
• Deliver a high standard of service when dealing with products, sales, enquiries and catering for customer needs.

What we're looking for:

• Appropriate relevant post-secondary qualifications to at least Diploma level or agreed equivalent.
• At least 1 or more years' experience in a customer service food retail environment at supervisory or management levels
• Proven ability to organize, mentor and provide leadership to staff.
• Demonstrate a strong customer focus - possess excellent communication and interpersonal skills with the confidence to deal and work with a diverse range of customers.
• Solid business acumen and administration skills.
• Ability to maintain professionalism under pressure.
• Be highly organised and able to prioritise workloads to effectively meet deadlines.
• High computer literacy in EFTPOS and register / POS systems.
• Possess a full driver's license.

You must have unrestricted full time Australian working rights to be considered.

Applications

Please respond to the recruiters using the facilities on this site, and ensure you attach your updated CV.

Kogan People Solutions are grateful for all applications, but kindly note that they will only respond to shortlisted applicants.

Kogan People Solutions – recruitment excellence

Job Types: Full-time, Permanent

Pay: $75,000.00 – $85,000.00 per year

Benefits:

• Employee mentoring program
• Maternity leave
• Parental leave
• Professional development assistance

Application Question(s):

• Are you an Australian Citizen or Permanent Resident? If not, please provide details on how you meet the working rights requirements outlined in our job listing. For example, if you hold a visa that grants you permanent working rights, such as a Temporary Graduate Visa (Subclass 485), kindly specify the visa type and its expiry date. Thank you.

Education:

• Diploma (Preferred)

Experience:

• Retail management: 1 year (Preferred)

Work Authorisation:

• Australia (Preferred)

Work Location: In person