Senior Administrator

2 days ago

Greater Brisbane Area, Australia Willow Oak Psychology Full time $60,000 - $90,000 per year

Company Description

Willow Oak Psychology is a Brisbane-based private practice offering compassionate, evidence-based mental health care, with a strong focus on Dialectical Behaviour Therapy (DBT). Founded by Dr. Sarah Swannell, our practice is known for delivering skills-based therapy that supports clients in building resilience, improving emotional regulation, and creating meaningful change. Our client-centered approach is trauma-informed and neuroaffirming, ensuring therapy feels safe, collaborative, and empowering. We provide individual psychology sessions, group therapy programs, and DBT Skills groups to address various concerns such as emotion dysregulation, anxiety, depression, self-harming behaviors, and more.

Role Description

This is a part-time, on-site role for a Senior Administrator located in the Greater Brisbane Area. The Senior Administrator will be responsible for managing day-to-day administrative tasks, such as scheduling appointments, handling client communications, maintaining records, and supporting the clinical team. Additional duties include overseeing office operations, managing databases, and ensuring a smooth workflow within the practice.

Qualifications

  • Administrative skills including managing schedules, client communications, and office operations
  • Experience with record-keeping and database management
  • Proficiency in office software (e.g., Halaxy, Xero, Microsoft Office)
  • Strong organizational and multitasking abilities
  • Exceptional interpersonal and communication skills
  • Ability to work collaboratively as part of a team
  • Attention to detail and problem-solving skills
  • Experience in a healthcare or psychology practice setting is preferred
  • Certifications in administration or related fields are beneficial

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