Loss Prevention Expert

The (Loss Prevention Manager) (LPM) is a key leadership position within the Amazon Loss Prevention (LP) Team. If you are curious and want to challenge your conventional view of an LP role in a very tricky space, this role within Amazon will provide that challenge

The LPM leads the effort to efficiently, and effectively, provide security services and asset protection (lives, buildings, equipment, inventory, data, & intellectual property) in a designated area of responsibility. This role allows you to work through root cause analysis, you have the ability to effect change in your area of responsibility and the network. It gives you the ability to challenge the status quo and say, "how can we do it better." The LPM delivers for their internal and external customers exceeding their expectations with new and innovated ideas. This leader fosters an environment of inclusion and diversity. The LPM reports to the Cluster Loss Prevention Manager responsible for their area, and aids them in supporting operational teams in addition to other cross-functional teams throughout the organization.

Key job responsibilities
Key job responsibilities
* Engage, coach, train, and influence business partners to be an extension of Loss Prevention by equipping them with knowledge to identify leading indicators of Loss Prevention risk and educate them on the appropriate escalation path.
* You are the subject matter expert for all internal and external partners. Identify, promote and implement security best practices. Effectively partner with internal customers in evaluating current and future security services, processes and initiatives.
* Assist with investigations of internal and external theft and fraud, and conduct interviews when appropriate.
* Use tools, data analysis, and collaborate with internal partners to identify inventory defects and create strategic plans in an effort to mitigate losses.
* Enhance, track, and report on metrics, which are key performance indicators, allowing performance improvements so that the desired outcomes are achieved to plan and in a timely manner.
* Utilize continuous improvement to drive process enhancement and increase efficiency.
* Develop driven business cases using data collection, through database polling or data entry, from multiple DC; and conduct analysis generating strategic and tactical interpretations which receive the required approval, financial and technical resources, and the support of appropriate management to enact desired changes.
* Ensure that team members understand Amazon, Global Security Operations, and Loss Prevention vision and values, in order to align performance this is done with your internal and external partners.
* Inspire performance excellence on the part of all security services team members and third party vendors.
* Recruit, hire, develop and retain candidates who raise the performance bar of the security services organization when needed
* Incident response planning, implementation, execution, and management.
* Effectively address loss mitigation, physical security considerations, potential and actual work place violence incidents per policy.
* This role covers a 24/7 operation and you must be able to work all shifts, including nights, weekends and holidays Work weekends and/or overnight shifts as necessary.
* Work in an industrial environment that requires walking up to 5km a day and ability to lift up to 10kg.

Basic Qualifications:
- 3+ years of team management experience
- 8+ years of operational and/or retail management experience
- Experience using data to influence business decisions
- Experience as a manager of managers
- Experience across the domain of risk management & compliance operations

Preferred Qualifications:
- Knowledge of Microsoft Office products and applications (esp. MS Excel, Word) at an advanced level
- Experience in operational excellence using six sigma methodologies

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

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