Communications Coordinator

1 day ago


Parkville, Victoria, Australia The University Of Melbourne Full time $80,000 - $120,000 per year

Role type: Full time, Fixed Term for 18 months

Department: Research and Enterprise; Chief Operating Officer Portfolio

Salary: UoM 7 - $109,093 - $118,091 per annum plus 17% super

  • Shape graduate research communications / Collaborate across diverse university teams / Develop engaging internal facing digital content

  • Apply now to drive excellence in internal graduate research communications and make a lasting impact on Australia's largest graduate research cohort

  • Investing in you - benefits package including salary packaging, health and wellbeing programs, discounted services, and professional development opportunities.

The University of Melbourne

We take pride in our people, who all contribute to our mission to benefit society through the transformative impact of education and research. Discover more via our website and stay connected with our stories and people on LinkedIn.

Your next career opportunity

As Communications Coordinator (Graduate Research) at the University of Melbourne, you'll play a crucial role in enhancing the experience of over 5000 graduate researchers and their supervisors across nine faculties. You'll develop engaging digital content, manage internal communications, and collaborate with key stakeholders to enable best practice in graduate research. This role offers you the chance to directly impact the success of one of Australia's largest and most diverse graduate research communities.

Your responsibilities will include:

  • Develop and Optimise Digital Content: Create engaging internal-facing web content with a focus on customer experience, ensuring accessibility and SEO best practices.

  • Manage Internal Communications: Produce high-quality materials for websites, intranets, newsletters, and social content, including coordinating video content development.

  • Collaborate with Stakeholders: Engage with academic and professional staff to understand user needs and document information requirements.

  • Conduct Research and Analysis: Perform content audits, analyse user experience, and contribute to customer journey mapping.

You may be a great fit if:

You are a creative and detail-oriented communications professional with excellent writing skills, a customer-centric approach, and the ability to manage multiple stakeholders in a fast-paced academic environment.

You may also:

  • Have a tertiary qualification in a relevant discipline or equivalent experience.

  • Possess extensive experience in developing customer-centered web copy and understanding of web best practices.

  • Demonstrate knowledge of HTML and SEO principles.

  • Have strong interpersonal skills and the ability to communicate complex concepts effectively.

  • Show excellent time management and problem-solving abilities.

  • Have experience with content management systems (Squiz Matrix CMS is desirable).

  • Understand the academic and personal issues facing graduate researchers.

What we offer you

We offer the opportunity to be part of a vibrant community and enjoy a comprehensive range of benefits to support your success and sense of fulfilment, including:

  • Supportive flexible work arrangements underpinned by our commitment to inclusion and well-being

  • Progressive, considerate leave provisions to empower your work-life balance

  • Salary packaging and access to a range of discounted services including Bupa health insurance

  • Health and well-being services including a leading Employee Assistance Program

For more information check out our benefits page

Your new team - Research and Enterprise

The Chancellery Research and Enterprise portfolio is led by the Deputy Vice-Chancellor (Research) and works across a number of areas including:

  • Research and research training strategy

  • Research partnerships and collaborations, including industry, government, research organisations and institutes - both domestically and internationally

  • Research infrastructure, including cross-Faculty, whole-of-University, and interdisciplinary research initiatives, including implementation of key strategic initiatives

  • Research performance and impact, including research metrics, research rankings and government-sponsored exercises

  • Research systems strategy (how our enterprise systems support the business of research)

  • Research ethics and integrity, including consideration of research misconduct

  • Enterprise, industry engagement and innovation and

  • Research capability - including graduate research

Be Yourself

The University of Melbourne is an Equal Opportunity Employer and a child-safe organisation. We are committed to creating an inclusive and equitable workplace where all individuals feel valued, respected, and have the opportunity to thrive regardless of gender identity, ethnicity, sexual orientation, disability, age, being a parent or having caring responsibilities.

The University of Melbourne is committed to fostering a barrier-free and inclusive recruitment process. We are dedicated to providing reasonable adjustments for candidates throughout the application and interview stages, including accessible document formats and alternative application methods. To discuss your specific requirements, please feel free to contact Bec Tucker or send an email titled 'Reasonable Adjustments' to hr- You can find more information for applicants requiring reasonable adjustments on our Careers website:

Aboriginal and Torres Strait Islander Applicants

We aspire to be the University of choice for Indigenous Australians, with unprecedented investment to attract, nurture and retain Aboriginal and Torres Strait Islander students and staff. Tangible support through a range of programs and initiatives will ensure that you personally succeed and flourish while at the University of Melbourne.

For further information, including our Indigenous strategy please visit -

If you are a member of an Aboriginal and/or Torres Strait Islander community and would like any support, please feel free to contact our Indigenous Employment & Development team via email at oied-

Working at the University - what you need to know

This role requires the successful candidate to maintain a Working with Children Check The successful candidate can apply for the WWCC as part of the onboarding process. In the case the selected candidate doesn't have a valid Working with Children Check, they will be able to apply for the WWCC as part of the initial onboarding procedures.

Please note: Visa sponsorship is not available for this position. This role requires current valid work rights for Australia.

Join Us and unlock your career potential

Is this the perfect opportunity for you? Apply today Including the following documents:

  • Resume

  • Cover Letter outlining your interest and experience

Please note that you are not required to respond to the selection criteria in the Position Description.

If you have any questions regarding the recruitment process, please feel free to contact Alessandro Storani via email at hr-, ensuring that you include the Position Number and the Job Title as the subject. Please do not share your application to this email address.

If you have any particular questions regarding the job please follow the details listed on the Position Description.

Applications close: 8 October :58pm AEST

Position Description: JR Communications Coordinator (Graduate Research) PD



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