Emergency and Business Resilience Coordinator

Role type: Full-time; Continuing

Department: Business Services; Chief Operating Officer Portfolio

Salary: UOM 7 - $111,275 - $120,453 p.a. plus 17% super

• Coordinate and support university-wide business continuity initiatives, and emergency and critical incident preparedness to ensure the University's readiness to respond to a wide range of disruptions, incidents and emergencies.
• Contribute to the safety and resilience of the University community in a dynamic, impactful role within a supportive team focused on innovation and continuous improvement.
• Work at the beautiful Parkville campus on the edge of the Melbourne CBD, close to public transport and the Queen Victoria Market.
• Enjoy brilliant benefits and a flexible hybrid work environment with the opportunity to visit many of our sites and campuses as part of the role.

About the Role

The Emergency and Business Resilience Coordinator supports University-wide emergency management, critical incident management, and business continuity initiatives. This role ensures effective preparedness, response, and recovery during incidents, requiring strong administrative skills, initiative, and the ability to manage competing priorities while providing high-level support to senior staff and partners.

Your responsibilities will include:

• Manage and triage enquiries across Emergency, Critical Incident, and Business Continuity Management, escalating as needed.
• Coordinate events and training, ensuring efficient organisation and setup for workshops and exercises.
• Maintain accurate records, monitor compliance, and manage key meetings across portfolios.
• Contribute to continuous improvement and build strong relationships with stakeholders.

Who we are looking for

You will demonstrate a commitment to service excellence, taking ownership of your work and striving to exceed expectations. You will have experience supporting and implementing emergency management or business continuity strategies, working collaboratively within a team, and influencing stakeholders to achieve high-quality outcomes. Additionally, you will be highly organised with strong written and interpersonal communication skills, adept at managing complex enquiries and building positive relationships.

You will also have:

• A relevant qualification with experience or an equivalent combination of extensive experience and education/training.
• High proficiency in using MS Word, PowerPoint, Excel, Teams, and SharePoint.
• Demonstrated ability to apply your skills in a professional setting effectively.

For further information regarding responsibilities and requirements please refer to the attached PD.

This role requires the successful candidate to undergo and maintain an up-to-date Working with Children Check. This is essential to guarantee a secure environment for all individuals at the University. In the case the selected candidate doesn't have a valid Working with Children Check, they will be able to apply for the WWCC as part of the initial onboarding procedures.

Please note: Visa sponsorship is not available for this position. This role requires current valid work rights for Australia.

Your new team - Business Services

Business Services provides a full range of class leading information technology, facilities management, finance, HR and health and safety services to all operating entities of the University. The Planning and Assurance team works with the leadership team across these functions to ensure service delivery meets operational and strategic needs and that opportunities for improvement are prioritised and implemented. The team also support planning and governance for the portfolio and delivers people initiatives that make Business Services a dynamic and rewarding place to work.

What we offer you

In addition, we offer the opportunity to be part of a vibrant community and enjoy a range of benefits including generous leave provisions, salary packaging, health and well-being services, and discounts on graduate courses. For more information check out our benefits page

The University of Melbourne

We're tightly connected with the community, both at home and abroad. We take pride in our people, who all contribute to our mission to benefit society through the transformative impact of education and research. Discover more via our website and stay connected with our stories and people on LinkedIn.

Be yourself

The University of Melbourne values the unique backgrounds, experiences, and contributions that each person brings to our community and welcomes and celebrates diversity. First Nations people, those identifying as LGBTQIA+, parents, carers, people of all ages, abilities, and genders, and people of diverse ethnicity, nationality, and faith are encouraged to apply. Our aim is to create a workforce that reflects the diversity of the community in which we live. For more information please visit our Diversity and Inclusion page.

We are dedicated to ensuring barrier free and inclusive practices to recruit the most talented candidates. If you require reasonable adjustments, please contact the employee listed on the first page of the Position Description found below, with an email containing your name and contact details for a confidential discussion. Please ensure your email is titled "Reasonable Adjustments Request".

Aboriginal and Torres Strait Islander Applicants

We aspire to be the University of choice for Indigenous Australians, with unprecedented investment to attract, nurture, and retain Aboriginal and Torres Strait Islander students and staff. Tangible support through a range of programs and initiatives will ensure that you personally succeed and flourish while at the University of Melbourne.

For further information, including our Indigenous strategy please visit -

Join Us

If you feel this role is right for you, please apply with the following documents:

• Resume
• Cover Letter outlining your interest and experience

Please note that you are not required to respond to the selection criteria in the Position Description.

If you have any questions regarding the recruitment process, please feel free to contact Ethan Khamly via email at hr-, ensuring that you include the Position Number and the Job Title as the subject. Please do not share your application to this email address.

If you have any particular questions regarding the job please follow the contact details listed on the Position Description.

Applications close: Thursday, 20th November, 12:01 AM AEDT Melbourne time.

Position Description: JR Emergency and Business Resilience