Projects Operational Lead

Position Summary:

We're seeking a proactive leader to oversee project delivery operations, ensuring resources, compliance, and quality outcomes.

The Project Operational Lead is responsible for overseeing the QLD branch projects, ensuring the successful delivery of projects while maintaining efficiency and compliance. This role involves coordinating operational aspects of the branch, including workforce planning, to meet project and organisational goals. The Lead will review contracts to ensure obligations and compliance requirements are met, liaise with staff, and oversee project management processes to drive successful outcomes.

Key responsibilities include conducting operations in a safe and compliant manner, preparing accurate forecasts, identifying project risks, and providing regular progress reports to management. This position requires a strong focus on coordination, risk assessment, and operational efficiency to support the branch's success and adherence to company standards.

In this role you'll also be working on projects including overseeing installation of complex control, audio and video installations. You will be dealing with a variety of clientele, including corporate, education and government with interactions between clients, builders, consultants and other contractors.

If you have a passion for audio visual technology and the experience, we encourage you to apply for this exciting opportunity.

Key Responsibilities:

• Lead and support the Project Delivery team, providing mentoring, governance, and performance management.
• Oversee labour forecasting, resourcing, and utilisation across state and national project teams.
• Implement and maintain project procedures, ensuring compliance with safety, quality, and industry standards.
• Drive interdepartmental collaboration between Projects, Sales, and Service.
• Provide client consultation during and after project delivery, including design review and handover.
• Manage team development through training, supervision, and performance reviews.
• Monitor financial performance of projects, ensuring on-time and on-budget delivery.
• Lead regular reporting, safety meetings, and labour allocation reviews.

The ideal candidate will have:

• AV industry experience with 5+ years managing large complex projects
• A hands-on approach with practical and analytical skills
• Strong communication, people management skills and team building capabilities.
• Ability to maintain and develop industry/ technical Knowledge.
• Manage their time efficiently and prioritise tasks.
• A sound understanding of audio-visual systems and other related construction service disciplines.
• Proven experience in managing project teams
• Preferably have an AGSVA clearance

What's in it for you?

• Be part of a globally recognised, award-winning AV technologies team, working on high-profile and exciting projects.
• Work with some of the largest brands in AV
• Access to a range of learning and development opportunities and professional networks within the AV industry

Learn more about Diversified at

About us

Diversified is a leading provider of audio-visual solutions and services. With a strong presence in the industry, we pride ourselves on delivering innovative and reliable solutions to our clients. Our team of dedicated professionals is committed to excellence and continuous improvement, ensuring that we remain at the forefront of the AV industry.

Diversified strive to create a respectful and collaborative workplace culture that allows all employees to thrive. We strongly encourage applications from Aboriginal and Torres Strait Islander people. We are also proud to foster a workplace free from discrimination. Diversified are committed to equal opportunity and building an inclusive workplace that embraces diversity.

Disclaimers:

• Diversified do not accept any unsolicited resumes from third party vendors.
• You must have full working rights and live in this location to apply for this job.
• Please note only shortlisted candidates will be contacted.
• Diversified is an Equal Employment Opportunity employer.
• Diversified is a registered proud supporter of Veterans Employment.