Marketing and Communications Officer

At Challenge DV, our vision is to create a world without domestic and family violence.

We have been partnering with Australian businesses since 2001 to educate, advocate and empower people to end domestic and family violence. We do this through market-leading workplace programs, impactful strategic partnerships and powerful events and advocacy that unite a community no longer able to accept abuse or violence of any form.

Our workplace programs empower businesses to be part of the solution by educating managers and staff to recognise the signs of domestic and family violence and respond appropriately. Our programs are tailored to meet our customers' unique needs and are offered flexibly, with face-to-face, virtual or eLearning training solutions as required.

Through our strategic partnerships, we connect people and workplaces across government, businesses, charities, frontline services and the community to create change and raise awareness for domestic and family violence prevention. We raise funds through events, such as the Darkness to Daylight challenge, and activities that we reinvest into research and prevention programs that make an impact to workplaces and communities across Australia.

We are growing rapidly and looking to continue building a dynamic and diverse team of smart and passionate people driven by our purpose: to end domestic and family violence. If this sounds like you, we would love to hear from you.

Brief overview of the role

We are looking for a talented Marketing professional with a passion for making an impact in domestic and family violence prevention to join our team. This role will support the General Manager and will ensure the smooth implementation of marketing strategies aligned with company objectives as outlined in the strategic plan.

Responsibilities include:

Communications and marketing support and coordination

• Strategic Planning: Assist the development and implementation of marketing strategies aligned with company objectives as outlined in the strategic plan.

• Content Coordination: Coordinate the creation of various marketing materials, including digital content, print collateral, and promotional items, ensuring consistency and adherence to brand guidelines.

• Social Media Management: Oversee the management of social media platforms and online presence, collaborating with freelancer as necessary to enhance brand visibility and engagement.

• Cross-functional Collaboration: Collaborate with crossfunctional teams, such as the workplace training team and partnership and fundraising team, to ensure alignment of marketing activities with overall business goals.

• Digital Marketing Execution: Coordinate Digital Marketing tasks, including social media management, email marketing (EDMs), website management, and content creation for digital platforms.

• Campaign Planning and Execution: Plan and execute marketing campaigns, such as major fundraising events, social impact events, and promotional launches for new training programs.

• Performance Monitoring and Reporting: Monitor and report on the performance of marketing campaigns, utilizing data-driven insights to optimize results and drive continuous improvement.

• Record Keeping: Maintain accurate records and documentation of marketing activities, expenditures, and outcomes to support informed decision-making and future planning efforts.

Administrative support

• Administrative Support: Provide administrative support to the General Manager including scheduling meetings, preparing agendas, taking minutes, and handling correspondence to facilitate smooth operations.

• Vendor Management: Assist in managing relationships with external vendors, such as printers, suppliers, and freelancers, by obtaining quotes, negotiating contracts, and ensuring deliverables meet quality standards.

• Compliance and Documentation: Ensure compliance with marketing regulations and internal policies by maintaining documentation, such as consent forms, copyright permissions, and privacy notices, as required.

Additional responsibilities may be assigned from time to time to support the dynamic needs of the marketing team and the organization as a whole.

Key selection criteria

• Minimum bachelor's degree in marketing or related field and at least one year experience in marketing and event management
• Demonstrated ability to multi-task, adhere to deadlines and facilitate delivery of tasks by others
• High level of communication and interpersonal abilities
• Demonstrated planning and organisational skills
• Experience in project management
• Experience using digital tools, such as Canva, Salesforce, Mailchimp
• Experienced in CRM system for data input, Salesforce an advantage
• Proficient in the Microsoft Office Suite

Note: Part of the recruitment process will include a Criminal History check.

How to apply

Tell us why you're the person for the job, addressing the selection criteria, by a cover letter (no more than two pages) together with your CV which outlines your experience and qualifications.