
Customer Service and Education Officer
4 days ago
About Us
The Portable Long Service Authority (the Authority) is a self-funded statutory body established to administer the Long Service Benefits Portability Act 2018. The Act, together with the Long Service Benefits Portability Regulations 2020 provide a Portable Long Service Benefits Scheme. The Authority plays an important role in allowing workers in the community services, contract cleaning and security industries to build up long service benefits based on time in their industry rather than with a single employer. We foster an inclusive and collaborative culture that celebrates achievements and allows everyone to contribute to our success.
About The Role
As a Customer Service and Education Officer, you'll play a vital role in supporting employers and workers by delivering clear, consistent information about the Portable Long Service Benefit Scheme, while helping to maintain an accurate and up-to-date register. Your day-to-day work will include responding to mix of phone and email enquiries, completing administrative tasks, and contributing to key projects and operational priorities as required.You'll be supported by experienced Team Leaders, receive comprehensive training, and have the opportunity to grow your professional skills in a positive, team-focused environment. Whether you're just starting your career or looking to build on existing experience, this role offers a opportunity to make a meaningful impact on our community, while continuing to develop valuable skills.
About You
As the Customer Service and Education Officer, you will possess:
- Demonstrated ability to quickly learn, accurately apply and adhere to regulations, established processes and guidelines.
- Excellent customer service skills, with strong, clear oral and written communication skills.
- The ability to foster productive working relationships with stakeholders, customers and team members.
- Proven organisational skills, including the ability to effectively manage multiple tasks and an ability to determine priorities and to meet deadlines in pressure situations.
- The ability to uphold and work towards our values of Responsiveness, Integrity, Impartiality, Accountability, Respect, Leadership and Human Rights
Why work at the Authority
- Located in the heart of Bendigo, where you can enjoy a modern and collaborative working environment with open plan workspaces, fully equipped meeting rooms, and state-of-the-art facilities
- We value work-life balance and offer hybrid working options, including two days of work from home per week
- You can benefit from above award wages and annual salary increases under the Victorian Public Service Enterprise Agreement
- Generous leave entitlements, along with paid study leave, paid parental leave, purchased leave and more
- Learning and development opportunities, annual performance plans, public sector networking, along with on the job learning and development
How To Apply
Please click the Apply button on this advertisement. Applications should include a resume and cover letter addressing the key selection criteria (Max. 1 page).Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.The successful candidate will be required to undergo pre-employment checks which may include national police checks and misconduct screening.
We welcome applicants from a diverse range of backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds, LGBTIQ, people with disability, as diversity and inclusion drives our success.
-
Customer Service and Education Officer
2 days ago
Bendigo, Victoria, Australia Victorian Government Full time $60,295 - $87,743 per yearOverviewWork Type: Ongoing - Full-timeSalary: $60,295 - $77,430Grade: VPS 2Occupation: Customer serviceLocation: Loddon Mallee - Greater BendigoReference: VG/1882240The Customer Service and Education team are the frontline staff for the Authority and will be the first point of contact for workers and employers to educate and support workers and employers...
-
Education Officer: Inclusive Education
4 weeks ago
Bendigo, Victoria, Australia Catholic Education Sandhurst Ltd Careers Full timeApply now to take the next step in your career with Catholic Education Sandhurst Limited (CESL)Catholic Education Sandhurst Limited (CESL) are seeking an Inclusive Education Officer to join our Inclusive Education Team. This is an rewarding, fixed term opportunity reporting to the Inclusive Education Lead.The Inclusive Education Officer is part of a large...
-
Customer Service Officer
4 days ago
Bendigo, Victoria, Australia Driver Hire Australia Full time $40,000 - $60,000 per yearWe are now seeking a Customer Service Officer for a steel company in Bendigo, assisting in the office with customer service, product scheduling (for deliveries) and quoting. Day Shift: 7:00am to 4:00pm (can be flexible), Monday to Friday, Full Time. Duties:Manage customer queries (phone, email & in person) Maintain stock levels & merchandising in-store ...
-
Customer Service Officer
4 weeks ago
Bendigo, Victoria, Australia Everi Pty Full timeIt starts here. With Bendigo Bank… and you.We've never been 'just a bank'. Just like you should never be 'just an employee'. We're united in our belief that in banking, better can be bigger, and together we're making it happen.Your role as a Customer Advisor/Customer Service Officer puts you in the driver's seat of our service delivery, giving you the...
-
Customer Service Officer
4 weeks ago
Bendigo, Victoria, Australia Everi Pty Full timeIt starts here. With Bendigo Bank… and you.We've never been 'just a bank'. Just like you should never be 'just an employee'. We're united in our belief that in banking, better can be bigger, and together we're making it happen.Your role as a Customer Advisor/Customer Service Officer puts you in the driver's seat of our service delivery, giving you the...
-
Participant and Program Support Officer
1 week ago
Bendigo, Victoria, Australia Department of Education Full time $60,000 - $80,000 per yearThese roles are Fixed Term positions from 1 January 2026 to 30 June 2026.An exciting opportunity to join our team and play an important role in the Victorian Academy of Teaching and Leadership (Academy).About the RoleWe are looking for four people for the following four roles:Participant and Program Support Officer, Ballarat Regional CentreParticipant and...
-
Educator
3 weeks ago
Bendigo, Victoria, Australia G8 Education Ltd Full timeThe OpportunityAre you an experienced Certificate III or Diploma qualified Educator looking to join a phenomenal team of exceptional, qualified Early Childhood professionals and be supported and encouraged to excel and further develop your Early Childhood career?Do you want to be valued and appreciated for your hard work?First Grammar Bendigo is offering an...
-
Educator
4 weeks ago
Bendigo, Victoria, Australia G8 Education Ltd Full timeThe Opportunity Are you an experienced Certificate III or Diploma qualified Educator looking to join a phenomenal team of exceptional, qualified Early Childhood professionals and be supported and encouraged to excel and further develop your Early Childhood career? Do you want to be valued and appreciated for your hard work? First Grammar Bendigo is...
-
Customer Service Advisors
4 days ago
Bendigo, Victoria, Australia CitiPower and Powercor Australia Full time $45,000 - $60,000 per yearAbout CitiPower & Powercor:At CitiPower and Powercor, we're proud to deliver electricity to 1.3 million Victorian customers every day through our network of poles and wires. But more than that, we're here to power communities, support local businesses and keep critical services running smoothly, we're essential to them all – and none of this happens...
-
Early Childhood Educators
4 weeks ago
Bendigo, Victoria, Australia Village Education Full timeOverviewEarly Childhood Educator's - Diploma and Certificate IIIVillage Early Education Baranduda is a Long Day Care Centre located near scenic hills and farmland, approximately 10 minutes from Wodonga. The centre caters for 113 children per day across five classrooms, including a funded three and four year old kindergarten program, with an onsite kitchen...