New Business Officer

The Opportunity

We're looking for a motivated, detail-oriented New Business Officer to join our award-winning team.

This role is ideal for someone with experience in strata management or real estate who thrives on organisation, enjoys building relationships, and wants to play a key part in onboarding and integrating new managements and developments into Premium Strata's portfolio.

Are you a licensed strata manager who no longer wants the day-to-day front-line management but would prefer to use your skills in integration and set-up? This is a perfect opportunity to step into a role where you'll ensure every new management is set up right from day one before handing it over to the ongoing manager.

You'll work closely with the CEO and new business team to ensure every new management is set up seamlessly, statutory requirements are met, and clients experience our Diamond Service Guarantee from day one.

This is your chance to join a boutique agency that values initiative, professionalism, and long-term career growth.

Key Responsibilities

All tasks apply only to newly onboarded managements and developments to ensure everything runs smoothly from day one to handover to a strata manager, which typically happens at the first AGM or upon completion of setup.

New Business Integration

· Assist with the full setup of all new managements, ensuring compliance with statutory requirements.

· Set up schemes in Rockend–Strata Master and Smart Strata (formerly Filesmart) to deliver efficient services.

· Ensure accurate records for all new managements onboarded, including existing buildings or new developments.

· Prepare and issue section 184 certificates and process section 22 notices within required timeframes for new developments as they are onboarded.

· Send welcome packs, update owner and tenant details, and provide client portal logins for new owners.

· Conduct property inspections for new developments as required.

· Prepare work orders and quote requests for preventative maintenance to ensure the building is well maintained from the outset.

· Update insurance renewals in the system and follow up on outstanding actions.

· Attend site inspections, inaugural and first AGMs, and other meetings as required.

Relationship Management & Administration

· Build credible, lasting relationships with internal and external stakeholders.

· Answer incoming calls and enquiries for new developments during the initial period up until the first AGM.

· Assist with document preparation for new managements during setup.

· Attend inaugural and first AGMs and assist with minute preparation.

What We're Looking For

· Experience in strata management, real estate, or a similar role.

· High attention to detail.

· Project management skills and the ability to work under pressure.

· Certificate of Registration (Assistant Agent – Certificate of Registration) or willingness to actively work towards a Strata Licence.

· Strong organisational, time management, and multitasking abilities.

· Excellent communication skills (written and verbal).

· Customer-focused mindset and professional approach.

· Initiative, problem-solving skills, and a positive attitude to change.

· Previous experience Strata Master and Filesmart

About Premium Strata

Premium Strata is one of Sydney's leading independent strata management companies, recognised for its exceptional service and professionalism. Awarded Large Strata Business of the Year, we pride ourselves on delivering diamond-class management to residential, commercial, retail, and industrial schemes across the Sydney metropolitan area.

Our boutique approach ensures transparency, efficiency, and excellence for our clients. As we continue to grow, this is an exciting time to join our dynamic team and contribute to reshaping industry standards.

Work Environment & Benefits

· Competitive salary package.

· Hands-on training and clear career development pathways.

· Work-from-home flexibility (one day per week).

· Supportive, close-knit team culture.

· Office perks, including free gym access and exciting internal competitions.

Why Join Us?

If you're eager to make your mark in a company that sets the benchmark for premium service, this is your opportunity. At Premium Strata, you'll find room to grow, a supportive team, and the chance to help redefine what strata management can be.

Additional Requirements

Applicants must have full working rights in Australia to be considered for this role.

Apply Today

If this sounds like the perfect fit, send us your resume and we'll be in touch soon.