Strategic Account Partner

SECURITAS GROUP

Securitas is a world-leading safety and security solutions partner that helps make your world a safer place. With nine decades of deep experience means we see what others miss. By leveraging technology in partnership with our clients, combined with an innovative, holistic approach, we're transforming the security industry. With employees in 44 markets, we see a different world and create sustainable value for our clients by protecting what matters most - their people and assets.

Securitas in AMEA deliver services to our 12 countries within Africa, Middle East and Asia-Pacific. We are headquartered in Singapore.

About the role

The Strategic Account Manager and Sales Lead play a pivotal role in driving the commercial success of Securitas AMEA. This position reports directly to the Vice President, Commercial & Solutions AMEA. The primary responsibilities include managing key accounts, promoting client retention and growth, and ensuring the protection of profit margins throughout the AMEA region.

This role is central to strategic account management within AMEA, with a particular emphasis on maintaining strong client relationships, ensuring client satisfaction, and safeguarding margins. Key duties involve identifying and developing growth opportunities, collaborating closely with local teams, and supporting the region's transition from reactive portfolio management to a more proactive, organic sales growth model that aligns with the overall group strategy.

Key Responsibilities

• Manage and grow key accounts to ensure client retention, expansion, and profitability.

• Drive sales growth by identifying new business opportunities with existing and prospective clients.

• Develop and implement sales strategies and plans aligned with regional and global objectives.

• Act as the primary contact for strategic clients and major commercial opportunities.

• Collaborate across functions — including bid management, marketing, CRM, and solution teams — to deliver integrated, client-focused solutions.

• Track and analyze commercial performance metrics such as pipeline health, win/loss ratios, and profitability.

• Conduct client reviews, present performance results, solutions, and value propositions.

• Equip and support country teams with the necessary tools, dashboards, training, and best practices to maintain sales consistency.

• Represent AMEA commercial interests in regional meetings, forums, and client engagements.

Education and Experience

• 10–15 years of experience in strategic account management and B2B sales leadership, ideally in security, facilities management, or enterprise solutions.

• Proven track record in managing multi-country portfolios, driving growth, and maintaining margins in complex environments.

• Experience with leading commercial teams, developing sales strategies, and client engagement across diverse markets.

• Familiarity with CRM systems, bid processes, and digital sales tools.

• Skilled in client leadership, executive presentations, contract negotiations, and solution development.

• Bachelor's degree in business administration, marketing, or a related field is required. An MBA, similar advanced degree, or equivalent work experience is preferred.

Essential Skills

• Strategic Sales Leadership: Ability to create and implement sales strategies aligned with business objectives.

• Client Relationship Management: Builds trusted relationships with senior stakeholders globally.

• Commercial Acumen: Skilled in pricing strategies, margin management, and contract negotiations.

• Solution Development: Delivers tailored solutions through cross-functional collaboration.

• Analytical Thinking: Interprets commercial data and metrics for informed decision-making.

• Communication and Influence: Excels in presentations, negotiations, and stakeholder engagement.

• Team Collaboration: Works effectively across teams to achieve integrated outcomes.

• Digital Fluency: Proficient with CRM and sales enablement tools.

• Adaptability and Resilience: Thrives in dynamic, multi-country environments.

Working conditions

Role is based in Melbourne, Australia. The position requires moderate to frequent travel within the region to effectively engage with clients and support business objectives.

Contract is signed with a local legal entity.

What we offer?

At Securitas we believe in doing the right thing and doing it well. For our customers and our employees. Our employees come from all walks of life and bring with them a multitude of talents and perspectives. We aim for diverse representation throughout the company, and we are committed to equal pay, safe working conditions, gender balance and an inclusive work environment with a wide range of skills and development opportunities.

If you're ready to act as a Strategic Partner and drive growth in AMEA fast-evolving security sector, apply now to work with us at Securitas