Data & AI Steward

Be at the heart of our brave new digital world

We thrive on cross-functional team collaboration, we embrace experimenting, and we work with progressive methods and tools. This includes leveraging agile ways of working and keeping human-centered design thinking the focus of everything we do.

This means you'll be at the heart of finding better ways to help people live longer, healthier, happier lives and making a better world. Working in such a customer-focused and rewarding area brings a huge variety of opportunities for professional and personal growth.

Just imagine the impact you could make

What's your role?

At Bupa, our strategic goal is to become the most customer-centric digital healthcare company. We believe that the responsible and innovative use of data and AI is key to delivering meaningful value to our customers and our business. That's where you come in.

As a Data & AI Steward, you'll play a pivotal role in ensuring our data and AI practices are ethical, compliant, and transparent. You'll work closely with Information Asset Owners and cross-functional teams to embed stewardship into our data pipelines and AI models, fostering a culture of accountability and trust across Bupa.

What you'll be doing

Stewardship Services & Practices

• Define and standardise stewardship services and practices across Bupa APAC.
• Promote best practices through our Data & AI Steward Community of Practice.
• Explore innovative approaches to stewardship using AI-assisted technologies and automation.

Data Quality

• Prioritise critical data for quality controls based on business needs.
• Define business rules and monitor data quality using dashboards.
• Support impact assessments of data quality issues.

Metadata Management

• Help define metadata architecture and maintain business glossaries.
• Contribute to automation of governance controls using metadata.

Security & Privacy

• Support Privacy and Information Security Assessments, including AI-specific evaluations.

AI Assessments

• Conduct scheduled assessments of AI models to ensure compliance with laws and Bupa standards.
• Report compliance status and recommend corrective actions.

Collaboration & Communication

• Partner with data engineering, analytics, and AI teams to embed embed stewardship in standard data practices and handling

Continuous Improvement & Innovation

• Stay current with industry trends and contribute to process and tool improvements.
• Advocate for robust and transparent data and AI/ML controls.

What you'll bring

• Bachelor's degree in Data Science, Computer Science, Information Security, or related field (or equivalent experience).
• 3+ years of experience in data governance and management.
• Strong understanding of data management, AI ethics, governance frameworks, metadata management and data quality
• Excellent analytical, problem-solving, and communication skills and stakeholder management
• Experience with data governance tools e.g. Ataccama, Collibra, Alation etc.
• Good understanding of AI/ML technologies e.g. MLFlow
• Familiarity with compliance requirements including Health Act 1988, APRA CPS 234, and APRA CPG 235

What's in it for you

We reward our people and celebrate their success. From providing initiatives that develop careers to looking after our people's health, wellbeing and futures. Through the Viva Healthier and Happier program, we're providing health benefits for everyone who works at Bupa, no matter their role. We want to support our people to be the healthiest and happiest versions of themselves.

At Bupa your wellbeing, identity, and personal story are respected and valued. We are continuing to build teams that reflect the diversity of the communities we serve. Bupa is committed to providing equal opportunities and fostering a workplace and environment that is free of discrimination, bullying and harassment.

We actively encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA+ applicants.

We are dedicated to removing barriers to participation. If you need any reasonable adjustments during the recruitment process, or if you'd like to discuss how this role can be flexible for you, please let us know so we can support your participation on an equitable basis.