Service Coordinator

2 days ago

Penrith NSW, Australia 365 Care Full time

Work options: Hybrid

Service Coordinator | Penrith

Make a real impact where it matters most — in the lives of others.

We're growing, and we're looking for a dedicated and proactive Rostering Coordinator (Service Coordinator) to join our friendly, supportive team at 365 Care in Penrith. This is a permanent full-time opportunity with hybrid flexibility — work from home and with onsite parking when you're in.

At 365 Care, we pride ourselves on creating a workplace where people genuinely care — about the clients we support, and each other. If you're looking for a role where your work has real meaning and you're part of a truly collaborative team, this is it.

What You'll Do

As a Service Coordinator, you'll be at the heart of our operations — ensuring our clients receive the care they need, when they need it, from the right people. You'll be responsible for:

  • Rostering and scheduling support workers in alignment to client needs and preferences
  • Communicating with clients to understand their requirements
  • Coordinating shifts and ensuring timely delivery of care
  • Collaborating and working through with our Workforce Leader on any concerns or feedback
  • Responding to service requests, client queries, and staff enquiries promptly and professionally

About You

You're organised and thrive in a fast-paced environment. Most of all, you're passionate about helping others. You'll also bring:

  • Experience in scheduling or rostering
  • A background in aged care or disability services (preferred but not essential)
  • A team-first attitude with a flexible, can-do approach
  • Confidence using rostering platforms and systems
  • Strong time management and multitasking skills
  • Excellent interpersonal and communication skills

Why Join 365 Care?

At 365 Care (part of theKinyara Health group), you'll be welcomed into a broader community that's as committed to your growth as it is to client care. We offer:

  • Hybrid working options – work from the office and home
  • Employee benefits including discounted health insurance, retailer discounts and EAP
  • A supportive and inclusive team culture
  • Ongoing professional development and training opportunities
  • The chance to be part of a trusted provider making a real difference in Western Sydney

Ready to be part of something that matters?

Apply now to join a team where your work impacts lives every day.

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