Administration Assistant

6 days ago

Canberra, ACT, Australia RSL LifeCare Full time $60,000 - $90,000 per year
  • Fixed-Term Postion Materbity Leaver Cover - End 2nd March 2026, With Possibility Of Extension
  • Higher Wages, Tax Benefits, and Limitless Opportunities
  • Salary packaging opportunities up to $15,900 per year

About Us:

At RSL LifeCare, our Residential Care teams have the ability to make a big difference to the lives of veterans and seniors while they receive quality and compassionate care in our aged care homes. This is an opportunity for you to join a large social purpose organisation where you can have a huge positive impact and feel the personal and professional reward in return.

At our core, RSL LifeCare provide care and services to veterans and seniors who live in our communities or who are receiving support at home. Our vision of creating proud communities living their best lives is at the heart of everything we do as we continue to build upon our legacy of supporting veterans and their families for more than 100 years.

About the role:

Administration Officer to work at our 80-bed Aged Care Facility in Thomas Eccles Gardens, Yass. This role is to provide efficient and accurate administration support to the Facility Manager and the broader team.

You will be responding to phone and email inquiries, greeting visitors and residents and ensuring their entry on the logbook, looking after rostering and allocations, ensuring accurate record keeping, and maintenance of the organisation's compliance requirements.

Our benefits:

RSL LifeCare offers a range of benefits including:

  • Not-for-profit tax benefits - salary packaging of up to $15,900 per year. This allows you to reduce your taxable income by receiving part of your salary as tax-free benefits like super contributions, car leasing, and more.
  • Staff discounts across 700 select retail stores through Maxxia Rewards
  • Leave Loading - 17.5% pay top up on paid leave
  • Career opportunities across Residential Care homes and Community Services

About you:

  • Experience as an Administration Officer in Aged Care or a similar health-related organisation
  • Highly organised and able to manage time effectively
  • Managing a Reception area, including high-volume calls and emails as well as in-person enquiries
  • Excellent customer service and communication skills
  • Team player, but also able to work independently
  • Resilience and the ability to manage complaints and problem solve
  • Above average computer literacy, in particular Microsoft Office and experience in CRM systems
  • Attention to detail
  • Excellent written and verbal skills

Join us today and see where it takes you tomorrow

It is a mandatory requirement for a team member working in the Aged Care sector to have a valid Police Check or a valid National Disability Insurance Scheme (NDIS) check, or potentially both, to undertake the inherent requirements of the role. Clearances must be verified prior to commencing employment with RSL LifeCare.

Our commitment to diversity:

We are proud to stand for our unique values: Do the Right Thing, Aim Higher, Care from the Heart, and Act as One team.

We welcome and encourage applications from people across our diverse community, especially from Veterans, current serving ADF personnel, their families and Aboriginal and Torres Strait Islander applicants. We believe everyone has the right to feel safe, respected, valued and heard regardless of their gender, sexual orientation, ethnicity or disability.

Location

RC Yass

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