Disability Support Worker

Disability Support Worker – Cantonese and/or Mandarin Speakers Only

Location: Burwood

Shift Schedule: 24/7 rotating roster, including morning, evening, and sleepover shifts.

Pay Rate: Level 2.1 SCHADS Award + 25% casual loading

About the Opportunity

We are seeking multiple passionate Cantonese or Mandarin-speaking Disability Support Workers to join our culturally aligned SIL care team in Burwood

Please note: Due to participants needs, fluency in Cantonese or Mandarin is essential for this role. If you do not speak Cantonese or Mandarin, we warmly invite you to apply through our other advertised roles.

This position specifically supports participants who require team members who share their language and cultural background. Matching participants and staff culturally help remove communication barriers, enhances emotional wellbeing, and creates a familiar, safe, and empowering living environment.

Essential Criteria:

• Fluency in Cantonese and/or Mandarin (essential)
• Experience supporting individuals with dual diagnosis (both mental health and physical disabilities)
• Willingness to provide personal care
• Proficiency in using manual handling equipment
• Flexibility to work across a variety of shifts, including sleepovers

About Ample Life

Ample Life is a provider of Supported Independent Living (SIL) and Respite Accommodation (MTA/STA) for NDIS participants across Sydney. We specialise in culturally and linguistically aligned care services to participants from diverse backgrounds such as Chinese, Indian, Vietnamese, Spanish, Indonesian, Korean, Italian, and many others.

In each of our homes, our participants and carers share the same language and cultural backgrounds. This means that there are no language barriers. There is cultural sensitivity in our communication and care. Our participants get to enjoy food from their native cuisine on a daily basis just like at home. We play games, music, and TV from our participants' native countries. Our homes feel like home.

Our mission is to provide a supportive and empowering living environment for individuals with disabilities. We believe that everyone deserves the opportunity to live life to the fullest, and we are dedicated to helping our residents achieve their goals and live as independently as possible.

If you share our passion for making a meaningful difference in the lives of others, then we have an exciting opportunity for you. We are seeking motivated and passionate individuals to join our SIL Care Team. You will receive attractive remuneration and opportunities for accelerated career development.

Our Purpose

Our purpose is to make a positive difference in all the lives we touch. This includes our participants, families, carers, planners, support coordinators, and practitioners. We seek to achieve this by firstly providing amazing quality care that is culturally and linguistically aligned.

About the Role

As a member of our SIL Care Team, you will be responsible for providing the best possible care to our residents. You must have prior experience in providing care to NDIS participants. You will work under the direction of our SIL Team Leader and provide participants with the support that aligns with their goals and care plans, assisting them in achieving independent living.

Your role includes

• Supporting the participants with their daily routines, including supervisory, personal care, and social support.
• Maintaining accurate progress notes and incident reports during shifts, documenting participant goals, achievements, and any issues that may arise.
• Communicating effectively with participants, their families, and other support staff to ensure that individual needs and goals are met, while maintaining a high standard of best practice solutions and promoting accurate documentation/records.
• Adhering to health and safety guidelines and identifying and reporting any hazards or incidents to ensure a safe and healthy living environment for participants.
• Supporting participants in maintaining their independence and promoting their personal development by engaging them in community activities, and implementing programs centred on their individual needs and interests.
• Participating in training and professional development opportunities to enhance knowledge and skills related to disability support and improve service delivery.
• Collaborating with other healthcare professionals such as doctors, physiotherapists, and occupational therapists to provide coordinated care to participants and ensure their physical and mental health needs are met.
• Maintaining confidentiality of participant information and respecting their privacy and dignity at all times.

To be considered for the position, you must have:

• Relevant experience in providing personal support to people with disabilities, such as person-centred active support, individual skills development, behaviour support, manual handling, and personal care.
• Proven ability to work effectively as part of a team, good communication, interpersonal and organisational skills, including genuine and passionate commitment to the rights of people with a disability to enjoy fulfilled lives and valued roles within the community.
• Demonstrated ability to work effectively in a busy environment and complete administrative tasks within designated timeframes with accuracy and high attention to detail.
• Proven ability to work autonomously or in a team environment, great communication, interpersonal and organisational skills.
• Able to maintain a safe environment and ensure compliance is always maintained.
• Skilled at managing stressful situations while providing first-class care.
• Relevant immunisation paperwork
• Empathy and passion to make a difference in the lives of those we serve.

Job Type: Casual

Pay: $72,000.00 – $80,000.00 per year

Work Location: In person