Entry Level Coordinator

5 days ago

Acacia Ridge, Queensland, Australia Richard Jay Full time $60,000 - $80,000 per year
Brisbane - Acacia Ridge

Are you ready for a new challenge?
  • Full time position Monday to Friday work
  • Focus on providing outstanding customer care
  • Exceptional time management
  • Comprehensive in-house training
  • Attractive incentive programme

Responsibilities
  • To maintain a high level of coordination between service technicians, administration staff, customers and clients.
  • To process customer's requests for service effectively in a timely manner and follow up as required.
  • Administration of client service and order information into our computerised system, as well as generating reports.
  • Being a primary point of contact for all incoming service, support and spare parts requests from internal and external customers.

THE SUCCESSFUL APPLICANT WILL REQUIRE;
  • Excellent phone manner along with written and verbal communications skills.
  • Excellent customer service skills and customer follow-up procedures.
  • Be a methodical worker who has great attention to detail.
  • Experience with computerised systems.
  • Be proactive, self-starter and reliable with an enthusiastic 'can-do' attitude.
  • Proficient in Microsoft Office Applications with excel being essential.
  • It would be nice to have knowledge in using Microsoft Dynamics or similar CRM, but ability to learn fast is great too
  • Able to demonstrate multi-tasking abilities, priority and Time Management in a team-work environment.

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