Receptionist / Client liaison

2 days ago

Brisbane, Queensland, Australia Ripley Vet Hospital Full time $50,000 - $80,000 per year

Veterinary Receptionist – Where Exceptional Service Meets Passion for Pets

Full-Time Role – 38 hours per week | 1 in 3 Saturdays

Do you have exceptional communication skills, thrive under pressure, and pride yourself on your professional presentation?

Are you looking for a fast-paced, client-focused role where no two days are the same — and where you truly are the first impression of a high-performing veterinary team?

If you are confident, proactive, and ready to take ownership of a busy front-of-house position, we want to meet you


About Us

Ripley Veterinary Hospital is proudly ASAV Accredited as a Hospital of Excellence — one of only a handful in Queensland.

We've been recognised with multiple Lincoln Institute Awards, including Best Lead Practice and Employer of Choice. We set high standards because our patients, clients, and team deserve the best.


About the Role

This is a full-time, client-facing position, averaging 38 hours per week, including 1 in 3 Saturdays (8am–1pm).

As the first point of contact for our clients, you will play a key role in delivering an outstanding client experience while keeping the front desk running smoothly during busy, high-pressure days.

Pay rate: In line with the Animal Care and Veterinary Services Award [MA000118], based on experience and classification.


This Role is Perfect for Someone Who:

Takes pride in their professional presentation and communication

Thinks fast on their feet and thrives when juggling multiple tasks

Has the confidence to handle emotional conversations with empathy and professionalism

Loves being on the go — this is not a "sit behind a desk all day" role

Can bring energy, positivity, and resilience to every shift


What You'll Be Doing
  • Greeting every client and pet with warmth and professionalism
  • Managing a busy reception desk, phones, bookings, and client enquiries
  • Acting as the key communication link between clients and the veterinary team
  • Processing payments and completing administrative tasks
  • Maintaining a tidy, welcoming reception area
  • Supporting emails, social media, and community engagement
  • Assisting with Puppy Preschool and community events

What We're Looking For
  • A confident, polished communicator who makes a great first impression
  • A high level of organisation and attention to detail
  • Resilience and adaptability to remain calm under pressure
  • A proactive team player who can also take initiative when working independently
  • A client-focused mindset, with the ability to balance empathy and professionalism

How to Apply – Show Us Your Professional Side

Please email through a short video (max 2–3 minutes) along with your resume and cover letter.

In your video:

Introduce yourself as if you're greeting a client at our front desk.

Tell us about a time you had to stay calm and professional with someone upset or emotional – what did you do and what did you learn?

And just for fun… what would be our clinic's theme song when you walk through the door – and why?

Send your video and resume to Tanya, our Practice Manager:

Only applications that include a video will be considered.

  • Clinic Receptionist/Client Liaison Officer

    1 week ago

    Brisbane, Queensland, Australia Altius Group Full time

    Diverse role, no two days are the same - not your average admin role- Centrally located, close to shops and transport- Great team and culture**About us** As part of Altius Group Executive Health Solutions is the leading provider of corporate health programs throughout Australia. We are seeking a Full Time motivated Client Services Liaison/Receptionist to...

  • Customer Service Liaison

    1 week ago

    Brisbane, Queensland, Australia Altius Group Full time

    Centrally located, close to shops and transport- Part time role 2 days a week- Great team and culture**About us** As part of Altius Group Executive Health Solutions is the leading provider of corporate health programs throughout Australia. We are seeking a Full Time motivated Client Services Liaison/Receptionist to work in our VIP Health Assessment Centre...

  • Client Liaison Position

    2 weeks ago

    Brisbane, Queensland, Australia beBeeCare Full time $65,000 - $85,000

    **Job Title: Client Liaison Officer**We are seeking a skilled professional to undertake assessments, support planning, packaged care coordination and case management activities designed in collaboration with clients to assist them in achieving their identified goals.The role involves working effectively with clients to engage them and provide support and...

  • Client Support Liaison

    1 week ago

    Brisbane, Queensland, Australia beBeeSupport Full time $60,000 - $90,000

    Job Description:We are seeking a Client Support Liaison to provide exceptional support to our clients and stakeholders. This role involves undertaking the ordering and distribution of court transcripts, accurately entering and extracting information from records systems, and ensuring compliance with administrative processes and legislative guidelines.This is...

  • A03 / 1 - Client Liaison

    1 week ago

    Brisbane, Queensland, Australia Protech Full time

    Protech is recruiting for Client Liaison Officers to work with The National Fire Ant Eradication Program through Biosecurity Queensland in Wacol.**About the role**:Customer facing role responding to enquiriesAccurate Data entryDriving for long periods with a team from property to property to talk with CustomersStandard hours are 38 per week however some out...

  • Receptionist

    3 weeks ago

    Brisbane, Queensland, Australia Michael Hill Full time

    Join to apply for the Receptionist role at Michael Hill5 days ago Be among the first 25 applicantsJoin to apply for the Receptionist role at Michael HillDirect message the job poster from Michael HillAbout UsMichael Hill is a global omni-channel jewellery retailer with its Head Office right here in Cannon Hill, Brisbane. This is a modern, state of the art...

  • Dedicated Client Services Liaison

    1 week ago

    Brisbane, Queensland, Australia beBeeServices Full time $90,000 - $120,000

    Job Title: Client Services Specialist">This is an exciting opportunity to join a leading Australian law firm as a Client Services Specialist. The successful candidate will be part of the General Insurance team, responsible for managing multiple responsibilities and tasks.">The role requires strong organisational skills, including:Managing the matter opening...

  • Client Liaison and Administration Professional

    2 weeks ago

    Brisbane, Queensland, Australia beBeeAdministrative Full time $60,000 - $74,000

    **Job Opportunity**We are seeking an experienced Client Liaison and Administration Assistant to support the growth of our business.The successful candidate will be responsible for managing customer orders, preparing administrative requirements for photography sessions and production tasks, and contributing to meeting weekly and monthly targets in relation to...

  • Senior Client Services Coordinator

    1 week ago

    Brisbane, Queensland, Australia beBeeCustomerService Full time $60,000 - $80,000

    Are you a team player looking for a new challenge?We are seeking a highly organized and detail-oriented Client Service Liaison/Receptionist to join our vibrant Brisbane clinic.As a key member of our team, you will be responsible for providing exceptional customer service to our clients, managing appointments, and coordinating with doctors and healthcare...

  • Receptionist

    3 weeks ago

    Brisbane, Queensland, Australia CBRE Global Workplace Solutions (GWS) Full time

    OverviewCBRE Global Workplace Solutions (GWS) partners with clients to uncover solutions tailored to their unique organizational needs and opportunities. By focusing on both short-term decisions and long-term strategies, CBRE GWS drives strategic business outcomes worldwide.Role DescriptionThis is a full-time on-site role for a Receptionist located in...