Senior Client Services Coordinator

1 week ago


Brisbane, Queensland, Australia beBeeCustomerService Full time $60,000 - $80,000

Are you a team player looking for a new challenge?

We are seeking a highly organized and detail-oriented Client Service Liaison/Receptionist to join our vibrant Brisbane clinic.

As a key member of our team, you will be responsible for providing exceptional customer service to our clients, managing appointments, and coordinating with doctors and healthcare professionals.

Key Responsibilities:

  • Coordinate and book appointments for corporate and private clients, ensuring compliance with KPIs
  • Provide a welcoming and supportive experience for clients during their clinic visits
  • Handle incoming phone calls and respond to client inquiries
  • Act as a liaison between clients, doctors, and other healthcare professionals
  • Organise and manage the filing and screening of medical records
  • Support the Manager with various tasks as needed

What You'll Bring:

  • A passion for delivering exceptional customer service
  • Strong communication skills to effectively interact with clients and professionals
  • Meticulous attention to detail and a proactive attitude
  • Prior office experience, ideally in a professional setting
  • The ability to handle multiple tasks efficiently in a busy environment

Why You'll Love Working With Us:

Our clinic is a dynamic and forward-thinking preventative health company where you'll be part of a fun, energetic team. We're all about support and celebrating achievements, and you'll get plenty of that here. From hands-on training to career development opportunities, we're ready to help you thrive.

Perks:

  • Small Clinic, Big Vibes: Enjoy working in a close-knit team where everyone supports each other
  • Bonus Payments: Earn bonus payments when you and your team hit your KPIs - we reward hard work
  • Keep Learning: An annual educational allowance to help you keep growing and sharpening your skills
  • Fun Environment: Join a team that knows how to have fun, with regular social events and a positive, upbeat workplace
  • Room to Grow: Opportunity to move into other exciting roles as you develop your career with us

If you bring a bright, friendly phone manner and a can-do attitude, we'd love to meet you.



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