
Learning Systems Support Officer
1 day ago
- Join a dynamic and supportive team
- Salary Packaging Options Available
- Employee benefits including discounted gym memberships
- Classification: Administration Worker - Grade 3
On 1 January 2026 five health services (Kooweerup Regional Health Service, Peninsula Health, Alfred Health, Bass Coast Health and Gippsland Southern Health Service) will come together to create Bayside Health. A newly merged health service with more than 22,000 employees caring for a community of over 1.2 million Victorians.
The new health service will provide people with the best possible care with services that support them throughout their lives. The merger will also strengthen our workforce, providing new training, education and career opportunities. Subject to final approval on 1 January 2026, all employees from the five health services will transfer to Bayside Health.
Who We Are and What We Stand For
Peninsula Health is the major metropolitan health service caring for a community of over 300,000 people. Our Mission is to strive for healthy lives for everyone, through sustainable, innovative, compassionate care. To realise this mission we need people who seek a sense of achievement, take an interest in their individual growth, enjoy innovation, look for ways to improve and have a passion for communicating and connecting with others.
In representing Peninsula Health, we expect all employees and volunteers to reflect our values:
Be the Best, Be a Role Model, Be Open and Honest, Be Compassionate and Respectful and Be Collaborative
. We are One Peninsula Health.
What You Will Be Doing
The Learning Systems Support Officer is a diverse role interweaving administrative, technical and user support responsibilities, contributing to the administration, implementation and accessibility of high quality digital, blended and simulation-based learning experiences.
The role encompasses 2 key portfolios; Learning management system (LMS) user support and Simulation Services administration and learner support.
You will be the primary contact for Learning Hub Online user queries, providing responsive advice, investigating and troubleshooting LMS issues to resolve or escalate, via multiple modalities and. Within the Simulation Centre (an in-person education facility located at Frankston Hospital), you will take responsibility for a comprehensive range of administrative duties, including scheduling, preparation of learning materials, ordering, invoicing, record maintenance, liaising with key stakeholders and providing support and assistance to learners
To view the full position description, including key responsibilities and selection criteria, please use the following link:
Position Description.
What You Need
We anticipate you will have:
- Certification in Information Technology, Business administration, education or similar
- LMS administration with Moodle (preferably Totora) experience
- Proficient computer skills using Microsoft applications including Outlook, Word, Excel, Bookings, Forms, SharePoint, and Teams
- Ability to work proficiently, prioritising work aligned with established processes and guidelines
- Demonstrated initiative and self-direction while maintaining a collaborative and team orientated approach
- Professional and supportive oral and written communication skills, understating on FAQ's and help documents
- Experience in healthcare (highly desirable)
What Next
If you experience any issues signing in or registering, please feel welcome to contact Recruitment Hotline on
For role specific information contact insert Joy Davis on
The role ceases advertising on 17 October 2025.
Please note that applications will be considered upon receipt and that this job posting may close early if a sufficient number of applications are received, so we encourage you to apply as soon as possible.
Additional Requirements
Peninsula Health is an Equal Employment Opportunity Employer that is committed to inclusion and diversity. We encourage applications from individuals from all cultural backgrounds including Aboriginal and Torres Strait Islander people. We also provide a safe and supportive workplace for people with disabilities.
To find out more about our recruitment processes, compliance obligations and to prepare your application to join our team please visit:
*Please refer to Health and Allied Services, Managers and Administrative Workers (Victorian Public Sector) (Single Interest Employers) Enterprise Agreement salary circular for salary range. Sub-grading will be based on years of experience.
It is strongly recommended that individuals in this role remain up to date with their COVID-19 vaccinations.
Join Peninsula Health and help us to deliver safe, personal, effective & connected care to every person, every time.
Recruitment Agencies: we appreciate what you do. If we can't find what we're looking for ourselves, we'll reach out to you for assistance.
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