Bistro Supervisor

Who we are

Ghanem Group is a pioneering, award-winning, family-owned hospitality group with a 45-year history in Queensland and Victoria. Known for our exceptional service, creativity, and ability to create unforgettable dining experiences, we are committed to shaping the future of Australia's vibrant hospitality landscape. We are excited to add a new chapter to our story with our latest venue in the stunning Scenic Rim, The Commercial Hotel Boonah.

The Venue

Nestled in the heart of Boonah, a charming rural town with over a century of history, our newly restored heritage pub is a rare gem in the Scenic Rim. Renowned for its breath taking landscapes, Boonah offers a serene escape into Queensland's countryside, where life moves at a gentler pace.

Our beautifully preserved Queenslander Hotel provides an elevated experience in Food, Bar, Gaming, and boutique accommodation.

From hearty counter meals in the iconic public bar to a new onsite Brewery and elevated restaurant serving pub classics.

The Opportunity

We are seeking an accomplished and passionate Bistro Supervisor to support the leadership of our team in this unique venue. If you thrive in a vibrant, community-focused environment and are excited by the prospect of working in a venue that blends history, sustainability, and top-notch hospitality, this is the role for you.

As the Bistro Supervisor, you will supervise all aspects of our Bistro's operations, ensuring exceptional customer service and an unforgettable experience for every guest.

Key Responsibilities:

• Prepare for service periods and events, ensuring staffing and resources meet the needs of the shift.
• Meet and greet guests, providing exceptional customer service.
• Address guest concerns and maintain our high standards of exceptional hospitality.
• Work closely with kitchen and bar teams to promote menu items and ensure seamless service.
• Foster local relationships to enhance community engagement and the venue's reputation.
• Drive sales through promotional activities and community engagement
• Ensure compliance with WHS and company policies, maintaining a safe and enjoyable environment for staff and guests.

About You:

You'll have at least 2 years of experience in a similar venue and role, with strong leadership skills and a passion for delivering excellent customer service. You thrive in a fast-paced environment, enjoy connecting with the community. Ready to bring your energy to this exciting new venue.

Offer

• Work in a beautifully restored Queenslander Hotel surrounded by stunning landscapes.
• Enjoy a competitive pay, generous base salary plus Super.
• Access discounts across all Ghanem Group venues, from heritage pubs to city hotspots.
• Benefit from training, mentorship, and career progression in a company that invests in you.
• Lead a dynamic venue with boutique accommodation, on-site brewery, restaurant, bar, and gaming—all in one unique setting.

Please note that only candidates with full working rights in Australia will be considered.