Customer Support Representative

1 day ago

Cavan, South Australia Hitachi Construction Machinery Full time $60,000 - $120,000 per year
About Us

Hitachi Construction Machinery (Australia) Pty Ltd is a leading manufacturer of construction and mining equipment. At the heart of our machines, our talented and dedicated employees are committed to providing industry-leading after sales service and reliable solutions. We are dedicated to supporting our people, rewarding successes and helping individuals grow. We offer a career path with the future in mind, providing training and development opportunities to help us achieve quality standards. We inspire a safe and healthy working environment through our safety and wellness campaigns so that we can all 'See You Tomorrow'.

Come and discover the opportunity to join the team at Hitachi. We are here for the long haul.

The Opportunity

HCA's Adelaide branch has an exciting opportunity for an experienced and motivated sales professional to join the team in the position of a Customer Support Representative – Major Accounts. This role will have you selling market leading products across the quality Hitachi range through a mix of business development and account management. You will be responsible in providing support and partner with our Major Account customers and Regional South Australian customers. Your other duties will include:

Handling the important link between customers and the company to ensure Hitachi's high level of service delivery is maintained at all times
Promoting and generating parts and service sales streams with the intention of increasing sales
Undertake customer machine inspections with a high attention to detail
Identifying and developing presentations when negotiating with new prospects
Efficiently liaise with current and potential customer base with accurate reporting of activity, sales, opportunities and market activity
Personable and Professional presentation with strong communication skills - both written and verbal

Skills & Experience

To be successful in this role, you will need:

Demonstrated sales experience - previous employment in the construction or earthmoving industry is ideal
Genuine desire to deliver Hitachi's Promise of Total Customer Satisfaction as you develop and maintain positive relationships with customers
A mechanical aptitude or trade background, desirable
Strategic and Analytical capability to assess value, including the use of CRM
Confident, courteous and professional communication and presentation skills
Self-motivated and the ability to travel interstate and intrastate and a current driver's license

Benefits

A rewarding Base Salary + Super + Commission Structure + Fully Maintained Company Car, OTE $105 + Super
Tools of the trade including your own laptop and mobile
Supportive management who value your input in finding new and improved ways to achieving success
Be a part of a leading OEM which genuinely values and ensures you are happy and safe at work

How to Apply

As per the Recruitment Policy you are required to advise your direct manager and/or supervisor of your application for this role. To apply please visit the intranet and apply via the "jobs" tab. Alternatively, visit and submit your application.

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