Housing Officer

Position: Housing Officer Location: Sydney

Employment: Part-time (minimum 4 days) or Full-time

Role Type: This role is for 12 months with the possibility to extend

Reporting: This role reports to Head of Australian Programs

Position Description

The Housing Officer plays a critical role in delivering safe, secure, and sustainable housing solutions aligned with Habitat for Humanity Australia's mission. This role is responsible for the effective management of housing assets, tenancy relationships, stakeholder partnerships, compliance with WHS standards, and the successful delivery of new housing projects.

More about our work

Habitat for Humanity is a global not-for-profit provider of housing and housing-based solutions for low-income families in need. Habitat for Humanity (HFH) works in thousands of communities around the world and has built, rehabilitated and repaired over one million homes, helping more than 62 million people. Our vision is a world where everyone has a safe and decent place to live.

Habitat for Humanity Australia (HFHA) is a Tier 3 Community Housing Provider. HFHA supports service delivery partners by providing safe and decent housing for those they support. The Housing Officer is responsible for delivering high quality tenancy and property management for Habitat for Humanity Australia.

Key Responsibilities

1. Property and Tenancy Management

2. Manage day-to-day operations of housing assets, including maintenance, inspections, and repairs.

3. Oversee tenancy agreements, rent collection, and tenant and landlord communications.
4. Ensure properties meet safety, quality, and regulatory standards.

5. Respond to tenant issues and coordinate support services where needed.

6. Partnership and Stakeholder Engagement

7. Build and maintain relationships with community organisations, service providers, and local councils.

8. Collaborate with internal teams and external partners to support tenant wellbeing and housing outcomes.

9. Represent the organisation in housing-related forums and networks.

10. Work Health and Safety (WHS)

11. Ensure all housing operations comply with WHS legislation and organisational policies.

12. Conduct regular risk assessments and implement safety protocols.

13. Provide WHS training and guidance to staff, contractors, and tenants as required.

14. Reporting and Evaluation

15. Maintain accurate records of property and tenancy activities.

16. Prepare regular reports on housing performance, occupancy, maintenance, and tenant satisfaction.

17. Contribute to program evaluations and continuous improvement initiatives.

18. Project Management and Asset Delivery

19. Support the planning and delivery of new housing projects, including refurbishments and new builds.

20. Coordinate contractors, timelines, budgets, and compliance requirements.
21. Monitor project progress and ensure alignment with strategic goals and funding agreements.

KNOWLEDGE & EXPERIENCE

Essential:

• Experience in housing/property management or tenancy services.
• Strong understanding of WHS legislation and compliance.
• Excellent communication and stakeholder engagement skills
• Ability to management multiple priorities and projects effectively
• Proficiency in reporting, data management and evaluation.

Other Requirements:

• Experience working in community housing, homelessness, or social services.
• Knowledge of trauma-informed practice and culturally safe service delivery.
• Project management qualifications or experience in asset development.
• The successful applicant will need to provide evidence of a clear criminal history and adhere to HFHA's Code of Conduct, policies and procedures including the Child Protection Policy.
• Class C drivers licence.
• A satisfactory driving history and may need to provide details of their driving history as part of the application process.

Habitat's Statement of Expectations surrounding Safeguarding

Habitat for Humanity requires that all employees take seriously their ethical responsibilities to safeguarding our intended beneficiaries, their communities, and all those with whom we work. Managers at all levels have responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse; safeguards the rights of beneficiaries and community members (especially children); and promotes the implementation of Habitat for Humanity's code of conduct.

All employees must:

• Uphold ethical standards and demonstrate professional integrity.
• Adhere to all safeguarding policies and procedures, ensuring the safety and well-being of children and vulnerable adults in all aspects of service delivery.
• Identify and report any safeguarding concerns in line with the organisation's protocols.
• Uphold commitment to continuous learning and adapting to updated safeguarding policies and procedures.

Roles within Habitat for Humanity may involve different levels of direct or indirect exposure to vulnerable groups. The level of safeguarding measures required depends on the nature of the role.

To apply, please send your CV plus a cover letter outlining your suitability for the role via email to  using the subject line Housing Officer. Applications will be reviewed as soon as they are received.