Front of House Coordinator

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• hours per week - until June 2026

$38.81 Hourly + up to 13% super

Redland City Council offers you the chance to improve lives and shape your own career… in a truly special place.

Join our team as our Front of House Coordinator

Are you passionate about creating memorable event experiences and leading exceptional customer service in a performing arts and functions environment? In this role, you'll oversee front of house operations, hospitality services, and a multi-skilled team at our Redland Performing Arts Centre to ensure every customer's experience is seamless, safe, and welcoming. If so, we invite you to apply for the Front of House Coordinator position at Redland City Council

Your responsibilities will include:

Leading and rostering a multi-skilled front of house team, managing timesheets, overseeing contractors, and setting high standards by modelling exceptional customer service.

Overseeing café, bar, and catering operations, including stock control, compliance, and smooth day-to-day service.

Coordinating events, performances, and functions, using your knowledge of performing arts venues and experience across box office, front of house, and hospitality.

Ensuring a safe, welcoming, and well-presented environment where every guest enjoys a seamless, memorable experience.

Skills and experience:

Thrives in a team-focused, community-minded environment with a love for the arts and live events.

Experience in hospitality or venue operations, including catering, ticketing, and event coordination.

Skilled in leading and supporting a multi-skilled team, managing rosters, and juggling multiple projects.

Strong admin, cash handling, and operational skills with attention to detail.

Knowledge of workplace health and safety, liquor licensing, and risk management in a modern venue.

Excellent communication and customer service skills, with the ability to resolve issues positively and professionally.

Make sure to read the full Position Description before applying - it outlines everything you need to tailor your resume and cover letter.

More reasons to love working with us:

17.5% annual leave loading + Christmas ex-gratia day

Paid parental leave and purchased leave options

Access to development and study assistance programs

Discounts with 400+ retailers and fitness providers

View more great employee benefits here.

Who we are:

Redland City Council is a local government organisation proudly serving the Redlands Coast community. From maintaining roads, parks, waterways and islands, to delivering essential services like waste, water, libraries, and community events - we support the city's day-to-day life and long-term growth. With over 1,000 employees across diverse teams, we're committed to shaping a thriving, sustainable region that our community is proud of.

Guided by our Values , we're proud of the work we do and the people who make it possible. Visit our careers page to learn more and read the stories of our incredible team .

Eligibility - you will have:

a current C Class Driver's Licence.

a current "Responsible Service of Alcohol Certificate" (RSA).

a current "Responsible Management of Licensed Venue (RMLV) Certificate - or have the ability to rapidly acquire.

a current Level 2 First Aid Certificate - or have the ability to rapidly acquire.

experience in cash handling and procedures.

be able to work flexible hours in accordance with a 7 day roster, including evenings and weekends.

Successful applicants will be asked to consent to a police check. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits.

To be eligible for employment, applicants must have the legal right to work in Australia.

Ready to join us?

Click Apply to submit your application via Council's online portal ( or through OURspace for current employees). Please include:

A one-page cover letter; and

A current resume outlining how you meet the role requirements.

Note: We do not accept email, hard copy or third-party applications.

For more information about this position () , please contact on Applications for this position close at 11:59 p.m. Australian Eastern Standard Time (AEST) on .

At Redland City Council, we're committed to creating a diverse and inclusive workplace where everyone feels respected, supported and able to contribute to their full potential. We value the unique perspectives and experiences our people bring to serving our community.

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