Front Office Coordinator

5 days ago


Bullsbrook Western Australia First Impressions Dental - Bullsbrook Full time $60,000 - $90,000 per year

Front Office Coordinator (Dental Reception / Administration)

Location: Bullsbrook, Western Australia

About First Impressions Dental

At First Impressions Dental, we aim to deliver outstanding patient care in a friendly, professional environment. We value respect, reliability and teamwork, and we always strive to make a positive first impression for everyone who walks through our doors. With over 18 practices across WA, we pride ourselves in high staff retention, fantastic team culture and great experiences for our patients.

Role Summary

As our Front Office Coordinator, you will serve as the face of our practice. You will manage reception duties, billing and insurance processes, appointment scheduling, and support for both patients and clinical staff. Your role is vital in ensuring that patient visits run smoothly and that every patient feels welcomed and well cared for.

Key Responsibilities
  • Greet patients in a warm and professional manner; manage check-in and check-out.
  • Answer phone calls and email enquiries, schedule, confirm or reschedule appointments.
  • Maintain and update patient records in Dental4Windows.
  • Process billing, payments and HICAPS insurance claims; verify and follow up on outstanding accounts.
  • Coordinate between patients and dentists, hygienists or assistants to keep the clinic running efficiently.
  • Ensure the reception area is tidy and presentable; manage front office supplies.
  • Assist with administrative tasks such as reminders, recalls, correspondence and follow up.
  • Uphold patient confidentiality and comply with all privacy, health and safety policies.
Skills and Experience
  • Prior experience in a dental front office, medical reception or administrative role is preferred.
  • Excellent communication skills, both verbal and written, with a friendly, patient-centred attitude.
  • Strong organisational skills with the ability to multitask in a fast-paced environment.
  • Competency with computer systems; familiarity with dental practice management software (for example, Dental4Windows, EXACT or similar) is desirable.
  • Understanding of dental billing, health funds and insurance processing.
  • Reliability, punctuality, strong attention to detail and a commitment to customer service.
What We Offer
  • A supportive, team-oriented work environment.
  • Opportunities for professional growth and development.
  • Salary commensurate with experience.
  • Flexible work arrangements where possible.

To apply please submit your resume or email



  • Busselton, Western Australia Busselton Dental Clinic Full time $45,000 - $60,000 per year

    About the role Busselton Dental Clinic is seeking a skilled and enthusiastic Dental Assistant/Front Office Coordinator to join our team. This is a casual position, offering a flexible schedule and the opportunity to work in a dynamic, patient-focused environment.What you'll be doing• Providing exceptional patient care and customer service at the front...

  • Front Office

    3 days ago


    Karratha, Western Australia HUNTER MECHANICAL Full time $45,000 - $60,000 per year

    About the role We are seeking a Front Office / Customer Service Person to join our team at Hunter Mechanical in Karratha, Western Australia. This is a full-time position that will involve providing exceptional customer service and administrative support to our clients and internal teams.What you'll be doingGreeting and welcoming clients and visitors in a...


  • Busselton, Western Australia Bayview Geographe Resort Full time $40,000 - $60,000 per year

    Who we are:Located just minutes from Busselton's town centre and nestled on 27 acres of peaceful beachfront land, Bayview Geographe Resort provides an ideal coastal retreat along the shores of Geographe Bay. Offering direct access to the beach and a variety of accommodation options—from studios to 1, 2, and 3 bedroom villas—it's a popular choice for...


  • Port Pirie, South Australia Port Pirie Dental Clinic Full time $60,000 - $90,000 per year

    Join Our Caring and Supportive Team at Port Pirie Dental and Specialist CentrePort Pirie Dental & Specialist Centre is searching for a front office coordinator with lots of personality to serve all our amazing Patients and support our General Dentists and visiting SpecialistsAbout you:You dream of working for a practice which provides high-end services and...

  • Administration

    1 week ago


    Bullsbrook, Western Australia OSOS Alliance Pty Ltd Full time $45,000 - $60,000 per year

    Accommodation Clerk – Administration Support  Location: Bullsbrook Hours: Casual Monday to Friday, 7:00am – 3:30pm About the Role: We are seeking a reliable and organised individual to join our team as an Accommodation Clerk. This is a frontline administrative position supporting Defence personnel, focused on accommodation coordination, general...


  • Karratha, Western Australia Mobile Concreting Solutions Full time $60,000 - $120,000 per year

    Mobile Concreting Solutions is an industry leader in the manufacture and supply of construction materials in North West Australia.We are currently looking for an experienced Concrete Production Officer to join our dynamic team on a 21 days on, 7 days off roster.The following are requirements of the role:Production of concrete using Jonel Archer batching...


  • Mile End, South Australia Mile End Office Furniture Full time $45,000 - $60,000 per year

    Delivery CoordinatorMile End Office Furniture – Adelaide, SAWebsite: About UsAt Mile End Office Furniture, we help people love their work by creating inspiring office and education spaces. As a proudly South Australian, family-owned business, we combine local manufacturing with a carefully curated range of commercial and education furniture. From ergonomic...

  • Team Coordinator

    2 weeks ago


    Forrestdale, Western Australia Western Power Full time $80,000 - $120,000 per year

    Team Coordinator - Permanent, Full-time - South Metro Depot, ForrestdaleAs a Team Coordinator, you will be required to plan and take a lead role in coordinating onsite work activities enabling teams to construct and maintain the distribution electricity network in a safe, reliable, and affordable manner to ensure an uninterrupted supply to customers.Your...


  • Beulah Park, South Australia Always Three Providore Pty Ltd Full time $60,000 - $80,000 per year

    About the role We are seeking a passionate and experienced Front of House Supervisor to join our team at Always Three Providore Pty Ltd in Beulah Park, SA. This full-time role is responsible for overseeing the smooth operation of our front-of-house services, ensuring exceptional customer experiences and leading a team of talented hospitality...


  • Sydney Western Suburbs, Australia NSW Office of Sport Full time

    **We are seeking a dynamic Program Coordinator to join our team to plan and coordinator outdoor education programs at our Berry Centre.** - **Join a fun, supportive team and make a difference to recreation in NSW!**: - **Ongoing full-time opportunity**: - **Salary ranges from $110,266 up to $122,058 per annum + Sport & Recreation allowance, super & leave...