Field Research Officer

14 hours ago

Horsham VIC, Australia Roy Morgan Full time $60,000 - $80,000 per year

Salary:

$ $35.72 p.h. + 12% super

Location:

Horsham

Employment Type:

CA - Casual

Department:

Interviewers - Face-to-Face

Join Roy Morgan and be part of a team conducting face-to-face interviews that capture the views, experiences, and behaviours of Australians. Our Field Research Officers play a vital role in collecting accurate, high-quality data that informs government, business, and community decisions across the country.

What you'll do

  • Visit assigned households and confidently initiate conversations at the door
  • Build rapport quickly, manage refusals and objections respectfully, and ensure informed consent
  • Conduct accurate, structured interviews on a wide range of topics
  • Record observations, follow safety and privacy protocols, and maintain strict confidentiality
  • Plan your weekly schedule to meet agreed hours, including at least one weekend day

All interviews are conducted using Roy Morgan's secure systems. We provide full training, a clear field manual, and ongoing support from experienced field managers.

Who is best suited for this role

  • Resilient relationship-builder: You bounce back from a "no," stay friendly and professional, and try the next door with the same energy.
  • Empathetic communicator: You listen well, handle sensitive topics with care, and adapt your style to suit different households.
  • Organised self-starter: You manage your time, plan routes, keep tidy records, and meet targets without constant supervision.
  • Tech-comfortable: You're confident with tablets and following on-screen scripts/protocols.

Nice-to-have: experience in field interviewing, door-to-door outreach, call centre/customer service, community work, or education services.

Why you should apply

  • Purpose with impact: Your work will contribute to vital data that supports decision-making at the highest levels.
  • Flexibility with structure: Choose your weekly schedule (with minimum hours) and work close to home where possible.
  • Training & support: We equip you with the skills, tools and guidance to succeed—no previous research experience required.
  • Professional standards: Be part of a respected team known for quality, accuracy and confidentiality.

Essentials

  • Availability of 20+ hours per week (including one weekend day; flexibility to add hours at peak times)
  • Current driver's licence and a reliable, registered vehicle
  • Fluent English (spoken and written) and the legal right to work in Australia
  • Willingness to obtain a National Police Check and Working with Children's Check (paid by Roy Morgan)

How to apply

If this sounds like you, the Apply button now, or email your CV to

We value diversity and encourage applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples.

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