Operational Performance Insights Analyst

Company description:

Goulburn Valley Region Water Corporation

Job description:

Goulburn Valley Water (GVW) provides quality water and wastewater services to 54 towns in North Central Victoria. Our core purpose is to deliver safe, reliable, and affordable water services to residential, commercial and industrial customers.

In an exciting period of growth, we are seeking an Operational Performance Insights Analyst to be part of a new team who will establish new ways of working across our operational workforce.

This position will play a critical role to support data driven decision making across Service Delivery by focussing on works management and operational performance reporting.

With a strong technical mindset and an ability to work collaboratively, this is a great opportunity to be part of a new way of working for our operational workforce, further strengthening an organisational commitment to providing exceptional service to our customers and communities.

Experience in addressing complicated technical problems, analysing potential solutions and adapting and bringing innovation are complemented by your qualifications in Computer Science or Information Technology.

If you are keen to be part of a team driving change and new practices and help us deliver reliable, efficient and sustainable services to our communities, we are eager to hear from you.

About your new role...

This role will provide support to the Planning and Scheduling Coordinator and collaborate closely with the Operational Support and Integration and Digital Operations teams to develop and maintain operational reporting to meet GVW's reporting requirements.

This is a pivotal role in supporting data driven decision making by developing and maintaining operational performance reporting, with a strong focus on works management and efficiency.

This is an excellent opportunity to be part of a new team championing change who will establish and drive new practices to ensure service continuity and asset reliability for our operational footprint where we provide water and wastewater services to more than 50,000 households and more than 130,000 people in our region.

Reporting to the Planning and Scheduling Coordinator, the role can be based in Shepparton or Seymour and will require you to work across all GVW sites. You will be afforded the ability to work flexibly, in line with GVW's flexible working policy.

About you...

To be considered for this role you must have demonstrated some of the following:

• • Diploma or above in Computer Science or Information Technology or a lessor qualification with minimum 5 years relevant experience.
• Experience with Works Management Systems such as Maximo
• Strong analytical and problem solving skills.
• High level of accuracy and attention to details in data collection, analysis and reporting.
• Excellent communication and interpersonal skills, including stakeholder, written and presentation skills.
• Strong computer skills - proficiency in data modelling, ETL development and BI Operations will be highly regarded
• A collaborative mindset and commitment to continuous improvement.
• Strong OHS commitment and focus.
• Committed to contributing positively to your team and the organisation.

Please note all applicants must be an Australian Citizen, permanent resident or a visa permitting you to work in Australia and hold a current driver's licence.

Where you'll be working...

Don't take our word for the amazing liveability/lifestyle benefits of the regions we service, check out these sites to learn about where you could work and play; Greater Shepparton region, Go Seymour, Go Nagambie and Strathbogie Shire Podcasts

What you'll get...

You will have the opportunity to join a diverse and inclusive organisation with strong ties to our regional community.

• Classification GVW4: $99,371 - $120,206 + superannuation (starting salary point is negotiable dependent upon relevant, qualifications, skills, and experience demonstrated)
• A Full-Time position with the opportunity to discuss flexible working options.
• 12 Rostered Day's Off (RDO's) per year
• Opportunity to make a difference to the team and wider organisation and contribute to the ongoing liveability and prosperity of the region you live in.
• Based in Shepparton or Seymour - this position will work across all GVW sites and a split work location may be negotiated - regional lifestyle benefits.
• An organisation committed to OHS and safe working practices and the wellbeing of its staff including flu vaccinations, skin checks and Employee Assistance Program (EAP)
• Supportive team culture
• Encouragement and support to pursue professional growth and development opportunities.
• Annual performance reviews that encourage recognise and reward performance.
• Aligned with Community Connect Program - showcasing our region and supporting professionals to settle into town and become part of the community.
• Flexible, diverse, and inclusive workplace

For further information on this position, you are encouraged to contact Finn Taylor, Manager - Operational Support and Integration on

Applications close 11.59pm Friday 12 September 2025

Interested?

Please apply via our online portal, clicking the blue "apply" button below

*Please note, when you click the apply button you will be taken to the online application form. Here you will be asked to provide personal and contact details and respond to employment related questions. You will be required to attach your cover letter, resume, and address key selection criteria when prompted

Goulburn Valley Water is an equal opportunity employer valuing all people, diverse backgrounds, experiences, and perspectives

Position Description

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