Dental Receptionist

1 week ago

Mount Hawthorn, Western Australia Dental Excellence Mount Hawthorn Full time

About Us

With over 20 years industry experience, Dental Excellence prides itself on its holistic, patient-centred services, modern facilities utilising current digital technologies. We are a professional and supportive team who are passionate about what we do but not afraid to have a bit of fun along the way.

About the role

We are seeking an experienced and motivated Front Office Coordinator focused on supporting the smooth running of our dental practice. This permanent position is required 4 days per week worked Monday to Friday with a start date in February. Reporting to the Practice Manager, key responsibilities of the position includes:

  • Greet patients and provide superior customer service
  • Schedule patient appointments and handle enquiries
  • Coordinate/Manage appointment book and recall system
  • Maintain accurate patient records
  • Processing of patient's fees and handle other financial tasks as required
  • Train within the practice to develop a solid understanding of the practice processes, enabling you to answer patient questions accurately and confidently
  • Contribute to the implementation of office policies and procedures

Essential skills and experience

  • Minimum 5 years of experience in a receptionist role, within a dental or medical environment
  • Strong communication and interpersonal skills, with the ability to interact effectively with patients, staff, and external suppliers.
  • Excellent organisation and time management skills, with a keen eye for detail
  • Experience with dental practice management software is required
  • Ability to work independently and as part of a team, demonstrating initiative and problem-solving skills
  • A positive, customer-focused attitude and strong work ethic

What we offer

  • Competitive remuneration

  • Modern working environment and staff facilities

  • Onsite free parking

  • Reduced fee services for our team and family
  • Supportive, friendly, and professional team
  • Ongoing training and growth
  • Regular team building and social events
  • An employer that genuinely cares and listens

Application Process

If you would like to be considered for this opportunity, please submit your resume and cover letter outlining your experience and motivation to work in our team (please include your availability). Please note:

Australian permanent residency is required for this position.

  • Applicants must be able to provide a National Police Clearance
  • Only shortlisted candidates will be contacted
  • We kindly request no assistance from recruitment agencies

For more information on our practice visit

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