Case Coordinator

5 days ago


Brisbane, Queensland, Australia Lane Rope Full time $80,000 - $85,000 per year
  • Exciting new role
    - play a pivotal role in a fast-growing Australian business.
  • Work for a rapidly growing organisation with amble career development opportunities
  • $80k to $85k plus super, a role which looks to reward skill and expertise

Are you looking for a role where you can make a positive impact on people lives? Be apart of an organisation that is doing things differently to improve the lives of others?

If the answer is YES, this could be the role for you.

Welcome to your NEW workplace:

A locally owned and operated Registered NDIS provider that offers Aged Care & Disability Care across Brisbane is looking for an experienced

Case Coordinator

to join their team based in Brisbane. 

They're a rapidly growing organisation

committed to achieving the highest quality of care for their clients in the Brisbane community. Achieving this relies on having an outstanding team that clients can trust, and creating a supportive environment that you and your clients can reach your highest potentials. 

They invite any

exceptional candidates who believe they can be an executive voice that helps shape our care services for your clients across your local community. 

About the Role and your Responsibilities:

Reporting to the Managing Director, you will play a pivotal role in safeguarding clients' well-being and coordinating clients' care needs, including assessment, case management and developing an individualised Care Plan. Employing your professional skills and knowledge, you will assist clients in developing attainable goals and, in turn, coordinate a range of services that support and promote these goals.

Ideally, you will be someone who can maintain a high level of professionalism and work as a dependable member of the team. Some of your responsibilities will include:

  • Client assessment,
    developing tailored care plans
    , reviews and case management
  • Managing budgets and coordinating care services to enhance the client's quality of life and maintain their independence
  • Coordinate the delivery of all services by Support Staff, including scheduling/rostering
  • Ensure the HCP and/or NDIS programs runs effectively and efficiently on a day-to-day basis
  • Work Health and Safety issues
  • Risk Management
  • Maintain the administration practices and procedures inline with the organisations standards
  • On Call - Shared across the team on a rotational roster
  • Provide prompt and solution-oriented service to clients
  • Address and manage client complaints/feedback

Skills and Qualifications:

  • 2 years prior experience in Support Coordinator, Case Management in NDIS service provision and or Home Care Packages Program
  • Certificate IV in Age Care, Disabilities or Individual Support with Assessment modules.
  • Experience in coordinating programs for older people or people with a disability
  • Knowledge of the Aged Care Quality Standards and/or NDIS Quality Standards
  • A consumer directed care focus
  • Excellent documentation and computer skills
  • Ability to liaise and consult with a wide range of clients, health professionals and team members
  • Excellent communication and interpersonal skills
  • Own registered vehicle and current driver license
  • NDISWC Clearance and Police Check
  • Right to work in Australia

Benefits:

  • Generous

salary

of $80k to $85k plus Super & Bonus in accordance with qualifications and experience
- Access to education and training opportunities in a supportive work culture that enables you to further your career development
- Work with a dedicated and supportive team who will work closely with you to support you and help you achieve your career goals
- Make a meaningful contribution to our community

How to Apply:

This is a fundamental role in a growing organisation and your opportunity to help transform lives. If you are truly committed to making a difference to how care is delivered, this is the role for you.

Apply today at or call Kate Flippence directly on for a confidential discussion.


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