Shops Supervisor

Job no: 914003

Work type: Part time

Location: Various

Categories: Catering and Hospitality, Community and Social Services, Child, Aged and Disability Care

• Women's and Children's Health Network, Consumer and Community Engagement, Kaurna Land, North Adelaide 5006
• Salary
• Classification - WHA5 - Health Ancillary Employee L5 - Weekly Amount - $1,155.00 to $1, Superannuation
• Part Time – Term Contract (temporary until 29 January 2027)

About the Opportunity

We currently have an exciting opportunity to join the Consumer and Community Engagement team as Shops Supervisor, where you will be responsible for:

• Supervising and supporting a team of dedicated volunteers, delivering hands on training and fostering a positive, inclusive, and service focused team culture.
• Coordinating all aspects of day-to-day operations across two volunteer run hospital shops, including food prep, coffee service, cleaning, and point-of-sale activities.
• Maintaining high standards in hygiene, food handling, and service presentation, ensuring compliance with the Food Safety Plan and standard procedures.
• Promoting a warm, responsive customer experience, while addressing issues professionally and efficiently to support a high-quality service environment.
• Collaborating with management, the Shops Coordinator and volunteer team leaders to improve systems, implement safe practices, and support fundraising efforts that directly benefit the Women's and Children's Hospital.

About You

To be successful in this role, you will have:

• Proven ability to lead teams, supervise staff or volunteers, and manage task allocation in a food service or café environment.
• Extensive hands-on experience in espresso coffee making, food preparation, and quality control within a fast-paced retail or hospitality setting.
• Skilled in providing clear instructions and on-the-job training, with strong interpersonal and communication skills to support a diverse volunteer team.
• Sound understanding of food safety legislation (e.g. SA Food Safety Act 2000) and standards, with relevant food safety training.
• Excellent time management, rostering, and problem-solving skills to ensure smooth daily operations.
• Competent in basic computer use and point-of-sale systems relevant to a retail food environment.
• Knowledge of food safety regulations (HACCP), workplace health and safety policies, and volunteer/staff management principles.

What WCHN Can Offer You

• Relocation financial support may be negotiated, subject to eligibility. Click here for details and contact the enquires person for further information.
• Salary package a range of benefits (including living expenses such as mortgage, rent, utility bills and groceries) up to $9,010 each FBT year + $2,650 for Meal Entertainment expenses each FBT year.
• Access to Fitness Passport (workplace health and fitness program that gives you and your family access to a wide choice of gyms and pools across South Australia.)
• Free public transport for SA Health Metropolitan Hospital workers to and from the Women's and Children's Hospital. Note: Does not apply to network community sites.
• Access to generous leave provisions and professional development opportunities
• Support for you and your family via our Employee Assistance Program

About Us

The Women's & Children's Health Network is the state's leading provider of best practice health care for women, babies, children and young people across South Australia. We offer:

• specialist care for children with acute and chronic conditions
• state of the art maternity and obstetric care services
• community based services reaching hundreds of thousands of babies, children and young people, their families and communities across SA
• specialist programs including Mental Health, Child & Family Health services, Youth and Aboriginal Health services.

Join our patient centred team and contribute to providing South Australia's women, babies, children and young people with the best health care through both within our hospital or via our many and varied community services and programs.

Our values of Compassion, Respect, Equity, Accountability and working Together for Excellence or CREATE Together represent who we are as a Network.

Want to know more about WCHN opportunities? Click Here to discover how you can Realise you Potential and join one of the many teams at the Women's and Children's Network to make positive change in our community.

Stay connected with our Network Follow us on LinkedIn to stay informed about exciting job opportunities and updates on what we do. Click here to join the conversation.

Special Conditions

To find out more about this role, including key selection criteria, all special conditions and minimum requirements, please on the attached role description and also review our document checklists below.

Immunisation Requirements Checklist

Applicant Documents Checklist

Application Instructions

You will be required to attach a 1-2 page cover letter addressing the key selection criteria of the role and a current résumé/curriculum vitae prior to ing 'Submit Application'. It is recommended to allow enough time to complete the whole application as the system times out after one hour of inactivity.

Other Important Information

The South Australian public sector promotes diversity and flexible ways of working part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.

Want further information on applying and winning this role, go to our SA Health Careers Site for the Australian Applicant Guide or if you are an international applicant, check out the International Application Guide.

Aboriginal and Torres Strait Islander applicants are encouraged to apply.

Enquiries

Andrew Wade - Friends Business Manager, Phone: , E-mail:

Application Closing Date: Wednesday 24 September :55pm

Useful Links

Advertised: 10 Sep 2025 Cen. Australia Standard Time

Applications close: 24 Sep 2025 Cen. Australia Standard Time