Duty Manager

1 week ago

Gold Coast, Queensland, Australia Mulpha Australia Limited Full time $60,000 - $80,000 per year

THE OPPORTUNITY

We're looking for an experienced Duty Manager to lead our team and deliver exceptional customer experiences at the Cove Tavern. This is a hands-on role supporting the Venue Manager in overseeing daily operations, gaming, compliance, and customer service.

Your responsibilities will include:

  • Running the day-to-day shift operations of the venue with a focus on bar, dining, and gaming
  • Leading, motivating, and developing the team to deliver great customer experiences
  • Handling guest feedback quickly and professionally
  • Contributing to budget achievement through revenue generation and cost management
  • Ensuring compliance with all OLGR liquor and gaming regulations and venue policies

To be successful in this role, you'll have:

  • Current RMLV, RSA, RSG and Approved Managers Licence
  • 5+ years' experience in a similar role, including gaming
  • Strong customer service experience and a love of hospitality
  • Availability to work flexible hours including evenings, weekends and holiday periods

THE COVE TAVERN

The Cove Tavern is a vibrant, much-loved venue in the heart of Sanctuary Cove Village, offering great food, refreshing drinks, and a relaxed atmosphere. With indoor and alfresco dining, gaming, and regular entertainment, it's a favourite for locals and visitors alike. Adjoining the tavern is Corkers Cellars, a fine wine merchant with an extensive range of beer, spirits, and wine. To find out more, visit

Why join us?

  • Supportive and friendly culture with opportunity for career development
  • Complimentary meals on shift
  • Birthday Leave
  • Discounts through our Mulpha Benefits program

Apply online todayif this sounds like the right fit for you

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