Domestic Services Worker

As part of our valued team, there are opportunities for you to work in a great environment with modern up to date equipment and supportive and passionate co-workers. We encourage and support staff in their goals for developing and enriching their career, with on the job training

If you are motivated and enthusiastic with great communication and organisational skills we would love to have you on our team.

We provide a supportive work environment, opportunity to progress your career, salary packaging and a generous staff reward program.

Havilah Hostel inc is situated in Maryborough Central Victoria. We operate over 3 sites, Harkness Street with 110 residential aged care places and 9 independent living units. Havilah on Palmerston Street with 30 residential care places and 44 independent living units and the newly built Terrace with 24 residential care places. As well as a brand new Facility called Boronia House being completed April 2026 with a further 24 residential places.

Our ideal applicant would have a passion for aged care and a desire to implement best practice guidelines to support the elderly live a happy and healthy life.

To be successful in the role of Domestic Services Worker you will have:

• Current Police Check, or acknowledge that a police clearance will need to be obtained
• Current Flu/Covid Vaccination
• Have a passion for Aged Care
• Have a professional manner and great attitude
• Compliance to OHS and Aged Care legislation
• KITCHEN HAND:
• Must currently have or be willing to obtain the Food Handling Certificate (Level 1).
• Extensive general food service and/or general cleaning experience is required.
• Ability to work with minimal to no supervision is essential.
• Ability to work afternoon and weekend shifts is essential.
• Previous knowledge and/or experience in a home or aged care facility environment is desirable
• Assist in the preparation of meals, which cater for the personal preferences, cultural differences and changing health status of residents.
• Assist in the preparation of meals according to the rotating menu with the cook/chef as required and in accordance with the Food Safety Program.
• Assist in the preparation meals for special events or functions as determined by the Food Services Manager.
• Prepare drinks and special fluids as necessary for individual residents.
• Set tables with consideration for the residents' individual needs and dignity.
• Prepare meal trays as required with consideration for the residents' individual needs and dignity.
• Assist with meal plating ensuring the presentation, quantity and temperature of food is appropriate for the residents' dietary requirements.
• Assist with the delivery of meals and clearing of tables.
• Carry out cleaning duties as per the Duty Roster and the Food Safety Program.
• Exclude unauthorised persons from food preparation areas.
• Practice all food handling procedures in accordance with all Food Handling Legislation and Regulations, and
• Havilah's Food Safety Program
• Demonstrate sound knowledge and work practices in line with Havilah's infection control policies.
• Maintain clean food preparation areas, cooking equipment, food storage areas, cupboards and utensils as detailed in the Food Safety Program.
• Assist with clearing of dining room tables, preparing crockery and cutlery ready for the dishwasher.
• Clear meal trays and prepare cutlery and crockery ready for the dishwasher.
• Ensure all work surfaces are washed, rinsed and sanitised after use.
• Place crockery, cutlery and cooking utensils in relevant areas once used and washed.
• Rotate stock and use supplies according to date received or date produced.
• Observe correct storage and preparation methods as per the Food Safety Program.
• Eliminate unnecessary food waste.
• Deliver meals to the resident, which are attractively presented, at the correct temperature, and the correct amount and consistency for individual needs.
• Update and maintain all documents relating to the food and/or feeding for residents daily.
• CLEANING:
• Carry out daily, weekly, monthly or special cleaning routines as detailed on duty list/chart.
• Maintain the entrance, public areas, and the resident's immediate environment ensuring a clean, odour free and tidy manner at all times.
• Organise daily routines with resident's dignity and privacy in mind.
• Maintain toilets, sinks, showers and bathrooms.
• Ensure carpeted areas and furniture are free from dust, soil, stains, and odours.
• Attend to spills or soiling as soon as they occur whilst wearing appropriate protective clothing.
• Ensure all glass, chrome, and stainless-steel items are free from soils and smears.
• Complete general housekeeping duties; dishes, make beds, dusting etc
• Ventilate cleaned areas where possible during the cleaning process.
• Maintain the hygiene of all cleaning equipment and their storage areas.
• Change mops, cloths and water during cleaning as necessary.
• Ensure all equipment is clean and dry prior to storing.
• Replenish residents supplies as necessary.
• Dispose of rubbish daily as well wash and dry rubbish bins.
• Use stores appropriately and with due consideration for wastage and excessive costs.
• Maintain the contents of the Cleaners Manual and the cleaning schedules.
• Report any issues to Food Services Manager as soon as one is identified.
• Demonstrate respect and sensitivity regarding wishes of residents.
• Recommend and initiate innovations with work practices.
• Demonstrate concern for completing tasks by end of the shift.
• Act as a resource person sharing current information.
• Comply with rules and policies of Havilah and the staff appraisal process.
• Accept positive criticism.
• Be aware of legal responsibilities of the job.
• Be responsible for reporting on time, notifying of sick leave, wearing appropriate attire as per the DressCode Policy.
• Evidence of right to work in Australia

For further information or to obtain a position description please email People & Culture -

Applications for positions are to include a cover letter, current resume and relevant certification documents which must be included in your resume as one document only.

Please ensure you answer all the screening questions to enable you to progress through the recruitment process.

Applications close: 7th September 2025