Account Manager

About us

Our people are at the heart of everything we do at EBM.  We were established in 1975 on the simple premise that insurance is complex and requires honest and concise interpretation, delivered professionally and personally.

With over 150 team members working in a range of roles, we are committed to our clients and our team, and we strive to create an environment that promotes our people and our culture, offering generous benefits, excellent career development and community connection.

As one of Australia's largest privately owned and operated insurance broker firms, our success has been achieved by an engaged and dynamic team maintaining a sharp focus on our corporate vision – to be the leader in client focused risk solutions and a fulfilling place to work.

Your Opportunity

We are currently seeking an Account Manager to join our high performing broking team. Reporting to the Client Director - Construction & Marine, the  successful candidate will be accountable for the effective management of a well-established and successful portfolio of clients, as well as identifying growth and business development opportunities to drive further success in EBM's portfolio. Key areas of accountability include: 

• Building and maintaining productive client relationships
• Building and maintaining strong market relationships
• Identifying and developing new business prospects through cross-marketing
• Proactive management of client renewal programs and claims
• Resolving client enquiries and acting as a key point of contact

Your Experience

The successful candidate will possess the following skills, knowledge and attributes:

• Sound product knowledge across construction or marine insurance, with exposure to all lines of general broking
• Knowledge of legislative obligations
• Extensive client facing experience
• Strong collaboration and negotiation skills
• Claims management and settlement negotiations
• Excellent communication skills, engaging effectively at all levels

In Return 

EBM values our team members and offers generous benefits that make EBM a great place to work. 

Health and Wellbeing

• Employee Assistance Program that provides independent, professional counselling and coaching services.
• Flexible working arrangements to help you achieve balance between work and personal commitments.
• Access to leave such as 'Me Day', Pet Leave and purchased leave.
• Free annual Flu vaccinations
• Body and Mind Allowance providing financial support towards your chosen fitness and activities.

Social and Community

• EBM recognise the incredible achievements of our team members with a 'Values' award program to celebrate those who stand out for exhibiting our values.
• EBM provides opportunities for you to participate in charity events and programs that support our local communities.
• EBM hosts many social events throughout the year: annual holiday party, EOFY celebration, family day events, morning teas and more

Discounts and Other Benefits

• Our Salary Continuance Cover provides a valuable financial safety net to team members and their families in the event you are unable to work due to illness or injury.
• Discounts on your personal insurances.
• Referral rewards for team members who successfully refer people to roles at EBM.

If you want to be part of a values driven, supportive and friendly work environment, please click on the Apply Now button and attach your covering letter and resume. For a confidential conversation please contact Tania Rogers on

Applicants must have unrestricted working rights in Australia to apply for this role.