Quality Assurance Manager

Employer: Geoscope Utility Detection Services Pty Ltd

About the Company:

At Geoscope Utility Detection Services, our mission is simple: to keep people safe by providing accurate subsurface utility information. Since our beginnings, we've grown into a leading provider of utility locating and surveying services across the civil and construction industry.

We are proud to be an ISO-certified organisation, delivering quality, WHS, and environmental systems across every project. Our clients trust us for our precision, professionalism, and commitment to doing things right—the first time.

Our team is made up of talented young professionals—civil engineers, surveyors, and utility locators—supported by skilled administrative, marketing, and customer service staff. Together, we ensure every project runs smoothly and to the highest standards.

Quality is at the heart of everything we do. We continuously monitor and act on feedback to guarantee outstanding results on every job.

Position: Quality Assurance Manager

Salary: $76,000 – $90,000 AUD Location: Sydney (Full-time)

We're looking for an experienced Quality Assurance Manager to join our growing team. In this role, you'll plan, organise, direct, and oversee the deployment of quality systems and certification processes that uphold our ISO standards and drive continuous improvement.

Position Description:

Plans, organises, directs, controls and coordinates the deployment of quality systems and certification processes within an organisation.

A Quality Assurance Manager is a professional in charge of ensuring that all services are provided with quality. In addition, they implement systems to help streamline the process of providing services to customers, making sure they meet company standards for safety. The person holding this position must have a great deal of knowledge about how things should work and excellent managerial skills.

Calling those looking to kick off an exciting and challenging career in Sydney's construction industry with a workplace that focuses on doing it right, the first time.

As we continue to grow, the team at Geoscope, are looking for an experienced Quality Assurance Manager to help us on planning, organising, directing, controlling and coordinating the deployment of quality systems and certification processes within Geoscope. The role is based in Sydney and full-time.

One of the main goals of Geoscope is to keep our team of hardworking professionals happy and motivated. That's why we need you, a personable, enthusiastic QA Manager who is flexible and committed to working hard and supporting the organisation to maintain ISO accreditation and certification.

You'll collaborate with our amazing team to organise, improve, implement systems, internal processes, and develop objectives, strategies and plans to achieve customer satisfaction. As we work to meet our yearly goals, you will have the exciting opportunity to foster team growth.

We're hiring a team that aligns with the core values of Geoscope that will help take us to our vision. We have a great opportunity before us, a team that is ready to execute, and we need someone else to help us get there. If you're down to put in dedication and want to make a difference, Geoscope is the place for you.

At Geoscope, we owe our success to our people and processes. A Quality Assurance Manager is the driving force behind both, and we are looking for someone outstanding to take the helm.

Key Responsibilities:

• Maintain and help with Geoscope ISO Certification process
• Ensure Compliance with the requirements of Geoscope accredited Quality System - ISO 9001:2015
• Perform and help with Internal Audits and Management Review
• Develop and maintain Quality audit program which conforms with the requirements of the system
• Communicate and assist annual audit with external quality assurance officers during on-site inspections and ISO surveillance audits
• Monitor and control the flow of corrective actions identified during internal and external quality audits.
• Contribute to the development and maintenance of Geoscope's quality systems, plans and procedure.
• Identify, manage and monitor quality objectives, requirements and risks that may impact Geoscope Operations and successful delivery of quality services.
• Provides assistance with the documentation of processes and operating procedures and finds formal standards and regulatory codes that are suitable for an organisation's demands.
• Identifies and develops goals, strategies, and plans to satisfy customers and make the best use possible of an organisation's resources, including looking for ways to make systems, processes, and work flows better.
• Define, evaluate and audit the requirements of subcontractors and suppliers quality system
• Uses statistical methods and quality control technologies to monitor and manage quality in order to meet the needs of internal and external customers.
• Monitor all operations that affect quality and ensure workplace understands and meets its regulatory and legal requirements as they relate to quality
• Review current Geoscope standards and policies and Ensure all legal standards are met
• Keep records of quality reports, statistical reviews and relevant documentation
• Investigating and setting standards for quality and determining training needs

Needs to have:

• ISO 9001:2015 Lead Auditor Certification
• Have proven knowledge in the following ISO standards; ISO 9001:2015 Quality Management System, ISO 45001:2018 Occupational Health and Safety and ISO 14001:2015 Environmental Management System is
• Have at least 3 years' experience on handling and maintaining ISO 9001:2015 Quality Management System, ISO 45001:2018 Occupational Health and Safety and ISO 14001:2015 Environmental Management System Certification within organisation.
• Proven experience as a quality assurance manager/ quality manager or relevant role specialised in Utility Detection Services Industry
• Thorough knowledge of methodologies of quality assurance and standards
• Experience in Internal and External Audits
• Accuracy and attention to detail
• Excellent organisational, leadership, and communication skills.
• Proficient in Microsoft Office, with aptitude to learn new software and systems
• Superb written and verbal communication skills
• Can communicate professionally and informally over the phone and in writing.
• Comfortable handling confidential information
• Excellent time management skills and can work with minimal supervision
• Excellent organisational and leadership abilities
• Have relevant knowledge and experience with operations in providing Underground Service Locating, Concrete Scanning and Utility Surveying.
• Strong familiarity with TfNSW Quality Management Requirements
• Strong understanding of ISO standards and certification processes.
• A proactive, enthusiastic, and flexible approach to problem-solving.
• Commitment to teamwork and continuous improvement.

Nice to have:

• Desire to be proactive and create a positive experience for others.
• Fearlessness with a willingness to try new ideas and concepts (but definitely learn from the experience)
• An unabashed desire to work with high standards and an unwillingness to compromise
• Lean Six Sigma Certifications Preferably Green or Black Belt
• ClickUp Expert

Required Software Experience:

• Project Management using ClickUp
• Xero Accounting Software
• ServiceM8 Job Management software
• Google Workspace Gmail
• Customer Relationship Management

Why Join Us?

At Geoscope, our success comes from our people and our processes. We're building a team that lives our values and shares our vision of safety, quality, and innovation.

As our Quality Assurance Manager, you'll play a key role in shaping the systems and culture that keep our clients safe and satisfied. You'll have the chance to make a real impact, grow alongside a motivated team, and help lead us into our next stage of success.

If you're ready to take on a challenging and rewarding role in Sydney's construction industry—and you're passionate about quality, safety, and teamwork—then we'd love to hear from you.

If this sounds like you, and you want to learn more, so do we

Get in touch with us at and send your credentials and in the subject line write "I'm the right person for the job". But don't stop there, give us a few reasons to really get excited about you — share your thoughts on:

1. What's the most interesting job that's not on your resume? Why?

2. Tell me what something interesting about utility surveying you have just found out.

3. What drives you to get up in the morning?

Job Type: Full-time

Pay: $76,000.00 – $90,000.00 per year

Benefits:

• Visa sponsorship
• Work from home

Work Location: In person