Senior Travel Adviser

2 days ago

Gold Coast, Queensland, Australia Travel Masters & The Travel Studio Full time $60,000 - $120,000 per year

Company Description

For over 30 years, Travel Masters & The Travel Studio have delivered premier International Travel and Destination Experiences. Specializing in escorted small group tours, cruises, and customized travel, they help clients create lifelong memories. Their team includes highly qualified Virtuoso international Travel Advisers, who bring extensive personal travel experience. Known for their commitment to personalized service, they have been recognized with awards such as Best Regional Travel Agency in Australia and Australian Travel Centre of the Year. Located on the Gold Coast, QLD, their motto is "to help create the memories of your lifetime".

Role Description

This is a full-time, on-site role for a Senior Travel Adviser located in Gold Coast, QLD. The Senior Travel Adviser will manage day-to-day tasks including assisting clients with travel arrangements, ensuring customer satisfaction, and delivering exceptional customer service. They will also be responsible for effectively communicating with clients, understanding their needs, and providing professional travel advice and solutions.

Qualifications

  • Customer Satisfaction and Customer Service skills
  • Excellent Communication skills
  • Proficiency in Travel Arrangements and Travel Agency operations
  • Strong interpersonal skills and an ability to build lasting relationships with clients
  • Extensive personal travel experience and knowledge of diverse destinations
  • Certification as a Travel Adviser or relevant field experience is a plus

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