Service Technician

2 weeks ago


Mackay, Queensland, Australia Kite Recruitment Group Full time

Service Technician - Mackay Location

Join a trusted name in industrial innovation and deliver service excellence.

Our client is a high-performing industrial solutions provider recognised for delivering innovative compressed air systems, capital equipment, and exceptional service across diverse sectors. With a strong footprint in the Australian market and a culture built on trust, quality, and collaboration, they offer a compelling opportunity for a technically skilled Service Technician to perform maintenance, diagnostics, and repairs on cutting-edge equipment while upholding a strong customer service ethos.

This role will appeal to a proactive and dependable technician with hands-on mechanical expertise and a passion for solving problems in the field. You will enjoy the autonomy of managing service visits while being backed by a supportive technical team. If you take pride in delivering outstanding service and thrive in a fast-paced, mobile role, this is your chance to grow with a trusted industry leader.

Responsibilities

Service & Repairs

· Perform routine maintenance and emergency repairs on air compressors and associated systems both in-house and on customer sites

· Ensure repairs meet high-quality standards while maintaining safety and efficiency

Customer Support & Communication

· Deliver professional and courteous service that reflects company values

· Provide remote troubleshooting and technical assistance to customers and peers as needed

· Identify potential capital equipment opportunities and communicate to sales team

Documentation & Recordkeeping

· Complete accurate work orders, reports, and service documentation in a timely manner

· Maintain clear records to support compliance and quality standards

Safety & Work Environment

· Operate in accordance with all safety guidelines and contribute to a clean, safe, and organised workspace

· Monitor and maintain assigned service vehicle and equipment according to policy

Continuous Improvement & Training

· Participate in training and development programs to expand technical knowledge

· Support improvement initiatives that enhance service delivery and customer satisfaction

Skills & Experience Required

· Mechanical trade qualification (e.g. Mechanic, Diesel Mechanic, Fitter/Turner, or Electrical)

· Minimum 5 years' experience in industrial service or maintenance roles

· Servicing and diagnostic expertise with compressors or similar equipment

· Electrical A or B license (preferred but not essential)

· Excellent communication skills with a customer-first mindset

· Strong organisational and documentation skills

· Reliable, safety-conscious, and committed to team success

Behavioral Competencies

· A positive, can-do attitude with a strong work ethic

· Professional and respectful communicator

· Strong focus on safety, punctuality, and reliability

· Flexible and solution-oriented under pressure

· Willingness to learn and share knowledge

· Takes pride in delivering quality outcomes for customers

What's On Offer?

· Monday - Friday or 4-day work per week (38 hours / 4 days)

· Extensive OT opportunities (1.5x at first 2 hours & 2x beyond ) + Sunday & Saturday OT Available

· Fully equipped service vehicle and uniform provided

· Accommodation + meals + zone allowance covered when necessary

· Nationally respected brand with a strong support network

To apply online, click the link or contact Danny Mullan at or for a confidential discussion.



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