Manager, Member Delivery

2 weeks ago

Sydney, New South Wales, Australia Insignia Financial Full time $120,000 - $180,000 per year

Manager, Member Delivery - Insurance, Investments and Advice

Location:SYDNEY, NSW, AU, 2000

Employment Type: Max Term Full Time

  • Make an impact where members come first

  • Apply now and put your fingerprint on the future

  • 12 month max term contract – Location: Sydney

At Insignia Financial, our purpose is clear: to help our members secure their best financial future.

We're looking for a Manager – Member Delivery to support our Head of Member Delivery and play a key role in enhancing member outcomes across insurance, investments, and advice within our master trust and wrap platforms. This role is crucial in helping shape meaningful member outcomes and champion their best interests. Join us on our journey to simplify, strengthen governance, and deliver lasting impact.

In this role, you will:

  • Support the RSEL Boards and Committees in delivering their workplans and member offerings

  • Review and contribute to high-quality reports and papers on insurance, investments, and advice-related activities

  • Collaborate with internal teams to improve operational efficiency and member experience

  • Ensure decisions are fair and in the best interests of members across classes

  • Contribute insights into the performance of service providers and oversee portfolio accountabilities, including members' best financial interests, conflicts management, and outsourced contracts

  • Advocate for the fiduciary responsibilities of the Trustee across Insignia Financial

What you will bring:

  • Proven extensive experience in insurance, investments, advice, or superannuation governance

  • Strong technical knowledge of the superannuation industry and regulatory frameworks (SIS Act, Corporations Act, APRA/ASIC standards)

  • Excellent communication, influencing, and relationship-building skills

  • Ability to navigate complexity and drive outcomes in environments undergoing significant change

  • Curious, collaborative mindset with a commitment to continuous improvement, ethics, and diversity

Why join us?

At Insignia Financial, we believe in making a difference – for our people and our members. You'll join a collaborative team where your voice is heard, and your impact is real. We value innovation, integrity, and people who challenge us to do better. Together, we're stronger.

If you're ready to shape meaningful member outcomes and champion their best interests, join us on our journey to simplify, strengthen governance, and deliver lasting impact.

To Apply

Read more about why you should join our team

Applicants will be required to provide evidence of their eligibility to work in Australia, and at a minimum be required to undertake police and basic credit checks as a condition of employment.

Please note that applications from agencies will not be considered at this time.

We acknowledge and celebrate the richness that individual differences bring to our team. If you need assistance or an adjustment during the application process, please reach out and let us know.

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