Supplier Relationship Manager

About our Company: We are Lactalis Australia

We are owned by the Lactalis Group, the world's largest producer of dairy goods. With a range of more than 2,000 products, Lactalis is committed to playing a daily role in the health and well-being of consumers throughout the world, via the provision of nutritious dairy products - milk, cheese, yoghurt and other soft foods and beverages.

At the heart of our business locally, we have over 2,700 passionate employees, working closely and constructively with some 500 Australian farmers to produce the finest dairy products in the country.

Pillar brands such as Pauls, Oak, Ice Break, Tamar Valley Dairy, Vaalia, President and Galbani provide Lactalis Australia with a deep national footprint for growth and prosperity.

We are a growing global company that takes great pride in who we are. We are humble, proud and resilient. Our brands, people and know how define who we are. We provide a workplace that delivers the opportunity to drive your development and believe that true success comes from us. Collaboration, flexibility and diversity are pillars of our environment. With knowledge and experience we encourage you to make a difference

Our Opportunity

An exciting opportunity now exists for an energetic and proactive candidate to further their career within Lactalis. We are now seeking a permanent full-time Supplier Relationship Manager/Field Officer to manage and support our farmers in Gippsland.

This unique role will report into the National Supplier Services Manager and will work alongside another SRM to support to our Raw Milk Suppliers (farmers) in the area. This position is based around Gippsland. The successful applicant will develop and manage long term farmer relationships, communicating across all levels of the business and industry, as well as identify and follow through on new supplier arrangements.

Responsibilities include:

• Developing a comprehensive understanding of farm related challenges and acting as the key point of contact between the supplier base and Lactalis;
• Initiate and follow through on CSR emissions reduction projects on supplier farms.
• Assisting suppliers with farm issues that improve milk quality;;
• Managing business as usual tasks including coordinating resolution of supplier issues (quality, budgets, milk logistics , CSR Assessments etc) and assisting with investigations with relevant departments.
• Utilising relevant reporting mechanisms to provide accurate information and feedback to management; and
• Coordinating win-win outcomes with the supplier and Lactalis to improve supplier loyalty
• Recruit supply when required through participating in recruitment and retention projects to help make Lactalis the processor of choice and ensure Lactalis meets raw milk volume targets. Help develop the right tools and innovative offers for suppliers to commit to Lactalis in conjunction with the Supplier Services Manager.

To be successful in this role you will need experience building customer and client relationships, an understanding of the dairy industry as well as outstanding communication skills and the ability to build rapport quickly with a variety of stakeholders. Self-motivation is paramount, due to the significant autonomy required in this role. Diploma or Degree qualifications in Agriculture are desirable, but the right relationship manager with experience and a keen interest in dairy is ideal.

If you are a dedicated and motivated sales professional with a high attention to detail, excellent time management skills and a commitment to providing exceptional customer service, to succeed in this role please submit your application, including current resume by selecting 'Apply' and following the prompts

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