Development Assessment Officer

The City of Parramatta is going through unprecedented change and transformation as we grow and transform into a Global City. The intensity of growth and investment in City of Parramatta means that Council, their partners, and community have a once-in-a-generation opportunity to shape the City's future and ensure it is culturally, socially, environmentally, and economically sustainable.

We are seeking a dedicated and experienced Development Assessment Officer to join our team—someone who shares our commitment to delivering outstanding service and who is passionate about making a real difference in the lives of our residents.

About the role

This is an exciting opportunity for a driven professional to join our Development Assessment team, renowned for its high standards in customer care and planning excellence. This role is central to our ongoing planning success and to enhancing our reputation for positive, responsive, and solution-focused service.

The demand for development assessments in our area has increased by 30% since 2016, reflecting the trust placed in us by our community. This role is vital in helping us not only meet but exceed these expectations, ensuring we deliver the highest standards of customer service at every interaction.

As a Development Assessment Officer, you will help guide the city's growth by ensuring that development outcomes align with the City's Local Environmental Plans, Development Control Plans, and vision for a thriving Parramatta. Your ability to provide clear, respectful, and responsive service will be crucial as you protect the public interest, champion improvements, and contribute to efficient and effective planning services.

Key Responsibilities

• Lead and participate in pre-lodgement meetings with applicants and stakeholders, providing guidance with professionalism and care.
• Manage and assess applications via the NSW Planning Portal Gateway, ensuring a seamless and customer-friendly process
• Process Development Applications, always striving to deliver high-quality planning advice and exceptional customer service at every step.
• Serve as Duty Planner, responding promptly and helpfully to enquiries, and consistently offering outstanding customer support and planning advice.
• Project manage development applications with efficiency, always mindful of stakeholder expectations and the importance of courteous communication.
• Prepare and present thorough, high-quality written reports, ensuring clarity and accessibility for all stakeholders.
  Identify complex development issues and provide solutions, demonstrating your commitment to serving the community's interests.

About You

The successful candidate should have demonstrated experience in the assessment, management, and processing of Development Applications in diverse environments, always with a customer-first approach.

You will also bring:

• Strong ability to produce clear, high-quality written reports for a variety of audiences.
  Experience with the NSW Planning Portal Gateway, pre-lodgement meetings, and Duty Planner responsibilities, with a focus on positive customer interactions, is highly regarded.

Qualifications

• Hold a degree in Town Planning or a related field.
  Possess a current Class C Drivers Licence.

What's on offer

We offer a competitive total remuneration package ranging from $104,610 to $115,174 per annum, plus 12% superannuation.

In addition City of Parramatta also offer excellent employee benefits which include:

• A range of flexible work arrangements including hybrid WFH arrangements
• 14 weeks paid parental leave
• Access to Long Service Leave after 5 years
• Central Parramatta location (Public transport at our door, discounted parking)
• Significant leave benefits (up to 12 days flexi-time, 3 additional leave days at Christmas, 15 days sick/personal leave, 2 days health and wellbeing leave per year)
• Learning and development opportunities
  Health and Wellbeing programs (Fitness Passport, flu shots, etc.)

Want to know more?

Further information regarding the requirements of this role can be found in the attached Position Description.

Alternatively for a confidential discussion please contact Sasi Kumar on

Review our Values Flyer which outlines Council's core values and behaviours.

How to apply

Candidates MUST apply online. Please attach a Cover Letter addressing how your experience and skills meet the requirements of this role.

Applications close 9pm, Wednesday, 12, November 2025 and will not be accepted through any other medium.

This position requires the preferred candidate to undergo a Criminal History Records check. A criminal history does not necessarily disqualify a prospective candidate from selection.

The City of Parramatta supports a Drug and Alcohol-free working environment and employees may be subject to random testing as a result.

Inclusion, Diversity and belonging lies at the heart of how we recruit at the City of Parramatta. We continue to commit to creating a diverse and inclusive workplace and hire great people with a wide variety of skills, experiences, and backgrounds. We invite candidates of all ages, people with disability, Aboriginal and Torres Strait Islander Peoples, women, ADF veterans, LGBTIQA+ and other culturally diverse groups. We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace.

Please note you must be an Australian or New Zealand citizen or a permanent resident or have unlimited working rights in Australia to apply for this position.