Principal Advisor, Queensland Health

2 days ago

Brisbane, Queensland, Australia Department of Health - Queensland Full time $104,000 - $130,878 per year

Take the next step in your career with this exciting 12-month opportunity as a Principal Advisor within the Payroll Recovery Services team.

Payroll Recovery Services delivers Queensland Health's overpayment and loan management function, striving to deliver quality, responsible, accountable and outcome-focussed recovery services. As the Principal Advisor, you will play a key leadership role in supporting this objective by contributing to and applying Queensland Health's strategic direction relating to overpayments, ensuring the appropriate application of relevant legislation, implementing and suggesting improvements to related policies, overseeing the management of contentious cases and effectively managing a high performing team and key stakeholders to achieve successful outcomes.

About you

We are searching for someone with:

  • Expert ability to identify and analyse complex problems and cases, including the developing and implementing robust strategies.
  • Well-developed leadership and management skills to build and sustain a relationship-based culture within a customer service team, involving active and regular engagement focussed on individual and team success.
  • Expert ability in preparing correspondence, briefs and reports on complex and contentious matters.
  • High level of political astuteness and ability to identify, analyse and manage potentially contentious issues with sensitivity and diplomacy.
  • Well-developed interpersonal and oral communication skills including ability to negotiate, advise, influence and work collaboratively with senior stakeholders.
  • Demonstrated ability to lead and implement change to achieve positive business improvement and service delivery outcomes.
  • Proven, or demonstrated ability to rapidly acquire, understanding payroll and finance information systems

Why work with us?

Work alongside passionate professionals in a supportive and inclusive environment that values people and prioritises employee success and wellbeing. This includes

Competitive salaries

  • 12.75% superannuation
  • 17.5% leave loading

Employee wellbeing

  • Access to 24/7 confidential employee support providers and counsellors including for immediate family members
  • Additional flexibility to support your work life balance including access to generous leave entitlements, such as purchased leave, domestic violence leave, reproductive health leave, cultural leave, study and examination leave.

Professional development

  • Career progression with more than 300 diverse career pathways and career support to take you further
  • Access to a variety of programs and initiatives to support training and career growth.
  • Grow your skills through hands-on experience and access to internal training opportunities and additional financial and leave benefits for approved external training and development.

Our commitment to equity, diversity and inclusion

At Queensland Health, our work environment is inclusive and supportive, and we value our employees. We are an equal opportunity employer and encourage applications from people of all cultures, abilities and backgrounds.

Our commitment to cultural safety, equity, diversity and inclusion means we understand some people may need changes to the recruitment process. If you need support during the recruitment process, such as meeting with the panel virtually instead of in person, please reach out to the hiring manager. We value diverse candidates and your need for adjustments will not affect our hiring decisions.

Ready to apply?

For further information on how to apply please review the attached Role Description.

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