Medical Secretary/Receptionist Cardiology

3 days ago

Spring Hill, Queensland, Australia CVC CardioVascular Clinics Full time

We are currently seeking an experienced Medical Secretary/ Receptionist to join our specialist cardiology group. We are a very busy specialist practice with a young innovative medical team with a focus on providing exceptional care for our patients.

This position on offer is full-time at Spring Hill with the flexibility to travel to Greenslopes or North Lakes if required.

We are looking for a team player who, can demonstrate a high level of professionalism, efficiency and reliability. The successful candidate needs to demonstrate excellent time management and organisational skills, high level of communication and interpersonal skills and exercise a high attention to detail. We seek a fast learner who has great retention of information and strong computer skills. The work is interesting and busy. As a valued member of our practice, you will have a warm and caring nature.

Criteria:

  • This role requires previous Medical Secretary/Receptionist experience.
  • Exceptional customer service skills and telephone manner.
  • Ability to maintain a calm and cheerful disposition in a busy environment whilst managing various responsibilities and deadlines.
  • Excellent written and verbal communication skills.
  • Demonstrate a high level of computer literacy
  • Strong time management and organisational skills with a strong focus on attention to detail and accuracy.
  • Ability to multi-task and work under pressure with a proven record to follow directions closely and accurately.
  • A commitment to teamwork, honesty, and integrity.
  • Experience with specialist medical software.

Duties include but are not limited to:

  • General reception duties including answering the telephone in a professional manner.
  • Respond to emails.
  • Scanning and electronic filing of correspondence.
  • Organising and management of patient appointments and clinics.
  • Patient invoicing and receipting of consultations.
  • Collect and process incoming mail.
  • Other general office duties.
  • You will be assisting with the scheduling of complex patient appointments , triaging referrals, requiring fastidious attention to detail.
  • Answering a high volume of incoming phone calls in a professional manner.
  • We are looking for someone who understands the importance of caring for our patients and have the flexibility to thrive in a busy environment.
  • You will receive collegiate support and training from existing senior staff who have expert knowledge of the requirements of the role.
  • NO typing
  • NO inpatient billing
  • NO weekends

Desired Skills and Experience:

  • Previous experience in a similar role.
  • Reliability and flexibility as dictated by the specialists' requirements.
  • Experience using Health Track practice software a distinct advantage
  • Excellent people skills and the ability to relate to all patients and third parties in a professional, supportive and efficient manner.
  • Excellent written, verbal and phone skills.
  • A calm and measured manner, with the ability to adapt as circumstances require.

If you meet the above criteria and would like to be considered for this role, which is available for an immediate start, please submit your CV addressing the criteria requested. Applications without a separately attached cover letter will not be considered or contacted.

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