Manager Service Development

Join our dynamic Business Development and Marketing team at St John of God Health Care, where you will lead the identification, design, and implementation of new clinical and non-clinical services across our hospital network.

Key responsibilities include:

• Engage with leaders and subject matter experts (SME) to understand the people productivity and transformation agenda and rationale.

• Understand and develop initiatives to support the transformation agenda and execution of initiatives that align SJGHC, people and culture, and business goals to drive effective business outcomes.

• Support leaders and teams through change processes, including workforce planning, recruitment, and engagement support.

• Provide on-the-ground change support, coaching leaders and ensuring the right workforce mix is achieved, focussed on critical skills, roles and talent.

• Support and coach leaders to define, build and improve transformation-aligned caregiver engagement, experience, capability, development and performance and retention.

• Partner with leaders and key stakeholders in the development and implementation of business plans, aligning people plans and priorities, consistent with the overall people strategy and planning.

• Support the execution of business plans with appropriate headcount planning activities.

The ideal candidate will hold a tertiary qualification in commerce, business, or a related discipline, or possess significant high-level experience in business or service development within a large, complex organisation.

You will bring extensive expertise in service planning and development, with a proven track record in the successful implementation and commissioning of new services. Strong financial management and analysis skills are essential, alongside demonstrated experience leading and contributing to project teams that deliver successful outcomes.

You should have strong analytical capabilities, the ability to effectively promote, influence, and implement change, and highly developed strategic, conceptual, and problem-solving skills. Excellent interpersonal and communication abilities, combined with proven negotiation and conflict resolution skills, will be key to your success in this role.

Above all, people will be at the core of everything you do committing to and supporting our Mission and Values.

We can offer you

• $154,000 to $171,000 per annum, plus 12% superannuation

• Two positions available, Permanent Full-Time position and Fixed term Full-Time contract to August 2026

• Salary packaging up to $18,550 on a range of benefits such as mortgage, rent, meal entertainment, holiday accommodation or other everyday living expenses as well as options to salary package benefits above the FBT cap on items such as:

• • Novated leasing 

  • work related expenses

  • self-education and

  • additional superannuation

• A healthy work-life balance through flexible work options, additional purchased leave and well-being programs

• Employee discount on St John of God Hospital & Medical Services and Private Health Insurance

• Employee support through our dedicated free Employee Assistance Program (EAP)

• Access to a range of Lifestyle, Health & Wellbeing rewards and discounts

• Flexible working hours and a commitment to work-life balance

All applicants are asked to submit a covering letter (of no more than two (2) pages) demonstrating how you meet the above position requirements

For enquiries contact Roshan Weddikkara, General Manager Business Development and Marketing on

Should suitable candidates be identified, shortlisting and interviews may commence prior to the advert closing.

St John of God Health Care embraces diversity and strongly encourages applications from Aboriginal and Torres Strait Islander peoples and people with disabilities. We are committed to providing a safe environment for all children and vulnerable people in our care and proactively take measures to protect children/vulnerable people from abuse.